Private Organization Accreditation

As one of the largest family services agencies in the country, Child & Family Services has dedicated its resources to meet the needs of the community since 1873.


Domestic Violence Intervention Services, Inc.

Donna Mathews, Associate Director

Becoming accredited and maintaining our accreditation through COA has helped us increase our professionalism and thereby provide better services to domestic violence, sexual assault, stalking, and dating violence survivors.
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Juvenile Justice Day Services promote public safety and reduce the need for out-of-home placements by allowing youth to reside in their communities while they address problems and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding members of their communities.

PA-JJD 8: Service Environment and Culture

The service environment and culture support personal growth, rehabilitation, and positive behavior.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • A description of services
    • Program rules and expectations
    • Program schedule
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Youth served
    • Review case records
    • Observe site

  • FP
    PA-JJD 8.01

    Program rules and expectations are:

    1. clearly conveyed to youth and personnel; and
    2. enforced in a fair and consistent manner.

  • PA-JJD 8.02

    The agency maintains a supportive culture that encourages positive, respectful, and cooperative interactions and relationships between:

    1. youth and personnel; and
    2. youth and their peers.

    Interpretation:Personnel should also strive to anticipate, manage, and reduce the incidence of bullying and other unsafe, negative, or anti-social peer interactions.

    Note:The training and activities addressed in PA-JJD 6 should support the development of the positive, pro-social culture described in this standard.

  • PA-JJD 8.03

    The program setting is welcoming and supportive, and program space, materials, and services are appropriate for and sensitive to youths’ age, developmental level, language, gender, culture, race, ethnicity, religion, sexual orientation, and past experiences of trauma.

  • PA-JJD 8.04

    The agency maintains an accurate and readily-accessible schedule of services, and youth spend their time engaged in meaningful programming and activities.

  • PA-JJD 8.05

    Youth receive nutritious snacks or meals, as appropriate to the time of day they attend the program.

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