WHO IS ACCREDITED?

Private Organization Accreditation

White's Residential & Family Services is Indiana's largest social services agency offering accredited and comprehensive residential, foster care, independent living, adoption, and home-based services.
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VOLUNTEER TESTIMONIAL

Mike Angstadt

Volunteer Roles: Commissioner; Hague Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

Serving as a Team Leader for COA has been an enriching experience in many ways. Utilizing the Contextual Accreditation process to discern the means in which agencies, offering a variety of services, located throughout the US, Canada ,the Philippines and other countries provide best and most promising practices to their consumers has been particularly rewarding. read more>>

Purpose

Individuals who receive Home Care and Support Services obtain a maximum level of independence, functioning, and health, and extend the time it is possible to live safely at home and in the community.

PA-HCS 6: Coordinated Home Management, Activities of Daily Living, and Health Services

Delivery of coordinated services ensures a safe, healthy, stable living environment.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • A description of services
    • Policy on assistance with self-administered medication
No On-Site Evidence
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Individuals or caregivers served
    • Review case records

  • PA-HCS 6.01

    Sufficient community resources are drawn upon, and are reviewed with sufficient frequency, to provide a flexible approach and best possible “package” of services for each individual or family and their changing needs.

    Interpretation: A service “package” refers to the number and combination of different services, and volume of care. This perspective acknowledges that users of services are a diverse group who need a variety of services of varying combinations and frequencies.


  • PA-HCS 6.02

    Services provided directly or by a cooperating provider can include:

    1. housekeeping tasks and home management activities and education;
    2. companionship;
    3. chores, safe food handling and storage, and nutritious meal preparation;
    4. assistance with personal care;
    5. monitoring of overall health and well-being including observing, reporting, and documenting changes in bodily function;
    6. assistance with self-administered medications, as outlined by agency policy;
    7. assistance or prompting with activities of daily living;
    8. assistance with ambulation and transfer; and
    9. assistance with participation in community activities.

    Interpretation: When an agency provides some and not all of the services and support typically required to maintain a person in their home and community, the agency demonstrates that it alerts providers to any identified unmet needs.

    Interpretation: Assistance with self-administered medications has a high possibility for error, representing a risk for the client and the agency. It is important for the agency to have a clear policy on the level of acceptable assistance with self-administered medication and clearly communicate this policy to staff.

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