WHO IS ACCREDITED?

Private Organization Accreditation

Lutheran Social Services of New England is a high-performing nonprofit organization. LSS is a powerful difference maker and go-to resource, driving ourselves to constantly anticipate futures that are different from the past. For 140 years, LSS has been caring for people in need in New England.
read more >>

ORGANIZATION TESTIMONIAL

ClearPoint Credit Counseling Solutions

Tim Spearin, Vice President, Quality Assurance

ClearPoint Credit Counseling Solutions has been accredited by the Council on Accreditation (COA) since 1996.  Reaccreditation attests that a member organization continues to meet the highest national operating standards as set by the COA.  It also provides assurance that ClearPoint Credit Counseling Solutions is performing services which the community needs, conducting its operations and funds successfully.
read more>>

Purpose

Children in Family Foster Care and Kinship Care live in safe, stable, nurturing, and typically temporary family settings that best provide the continuity of care to preserve relationships, promote well-being, and ensure permanency.

PA-FKC 2: Initial Assessment and Access to Services

The agency conducts prompt and responsive initial assessment and outreach to ensure awareness of services, determine if the program can meet the needs of children and families, and provide alternative service recommendations if needed.

Rating Indicators
1
Full Implementation, Outstanding Performance
A rating of (1) indicates that the agency's practices fully meet the standard and reflect a high level of capacity.  
  • All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions; exceptions do not impact service quality or agency performance. 
2
Substantial Implementation, Good Performance
A rating of (2) indicates that an agency's infrastructure and practices are basically sound but there is room for improvement. 
  • The majority of the standards requirements have been met and the basic framework required by the standard has been implemented.  
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality or agency performance.  
3
Partial Implementation, Concerning Performance
A rating of (3) indicates that the agency's observed infrastructure and/or practices require significant improvement.  
  • The agency has not implemented the basic framework of the standard but instead has in place only part of this framework.   
  • Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner. 
  • Service quality or agency functioning may be compromised.   
  • Capacity is at a basic level.
4
Unsatisfactory Implementation or Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all.  
  • The agency’s observed service delivery infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.  
Please see Rating Guidance for additional rating examples. 

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Initial assessment procedures
    • Admission policy
    • Procedures for identification of children with Indian heritage and collaboration with tribes on ICWA cases
    • Screening or Assessment tool that addresses Indian heritage
    • Copies of tribal state agreements, when applicable
    • Outreach materials
    • Interview:
      1. Program director
      2. Relevant personnel
    • Review case records

  • FP
    PA-FKC 2.01

    Prompt, responsive initial assessment practices: 
    1. ensure equitable treatment; 
    2. give priority to urgent needs and emergency situations; 
    3. support timely initiation of services; and
    4. ensure that referral sources are notified immediately if services cannot be provided or provided promptly.


  • PA-FKC 2.02

    During intake, the organization gathers information to identify critical service needs and/or determine when a more intensive service is necessary, including:

    1. personal and identifying information;
    2. emergency health needs; and
    3. safety concerns, including imminent danger or risk of future harm.


  • PA-FKC 2.03

    Agencies maintain an admission policy that includes:
    1. steps and requirements for admission;
    2. prohibition of discriminatory selection processes; and
    3. reasons the program may decline referrals.

    NA The agency: (1) accepts all clients, or (2) only receives clients by referral, and is required by contract to accept all referrals.


  • PA-FKC 2.04

    Agencies conduct outreach in their service area to: 
    1. ensure families are aware of and able to access services offered; 
    2. promote community awareness and collaboration; and
    3. increase resource family recruitment.
     


  • FP
    PA-FKC 2.05

    The agency identifies Indian children and has a process to ensure outreach and collaboration with the tribe or Indian agency to: 
    1. determine jurisdiction; 
    2. ensure compliance with, the Indian Child Welfare Act ; 
    3. provide families with information regarding their rights under the Indian Child Welfare Act; 
    4. participate in assessment and service planning  to determine the most appropriate plan for children and families; and 
    5. maintain connections between children and their tribes.

    Interpretation: Agencies are responsible for having established procedures for identifying Indian children that do not depend on their physical appearance. The agency should document efforts to identify and contact children’s tribes and if tribes are unknown they should notify the regional office of the Bureau of Indian Affairs.


  • FP
    PA-FKC 2.06

    Agencies conduct an initial assessment of children’s risk of harm to self or others and when risks are identified, that information is used to: 
    1. inform decision-making;
    2. identify suitable resource families; and/or 
    3. develop safety plans with parents and resource families.

Copyright © 2019 Council on Accreditation. All Rights Reserved.  Privacy Policy and Terms of Use