Private Organization Accreditation

White's Residential & Family Services is Indiana's largest social services agency offering accredited and comprehensive residential, foster care, independent living, adoption, and home-based services.


Orange County Government, Youth & Family Services Division

Rodney J. Hrobar Sr., LMHC, CPP, Quality Assurance Manager

As the lead agency in Orange County, providing the safety net for children and families, it is reassuring that our clients can be confident that their needs will be addressed in accordance with the most stringent standards of public, as well as private, accountability as monitored and reviewed by the Council on Accreditation. 
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The agency earns and sustains the public trust through honest, truthful, and responsible transactions, partnerships, and relationships with individuals, communities, providers, businesses, donors, and government entities.

PA-ETH 1: Open, Transparent Operations

The agency operates in an open and transparent manner in accordance with applicable legal requirements and uses assets exclusively and effectively to serve the purpose for which it has been created.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    County/Municipality Administered Agency, State Administered Agency (Central Office), or other Public Entity
    • See narrative evidence
    • Review of Network website
    • Review of Network written materials
    State Administered Agency (Regional Office)
    • See narrative evidence
    State Administered Agency (Regional Office)
    • Agency mission/vision statement
    • Financial reports/audits
    County/Municipality Administered Agency, State Administered Agency (Central Office), or other Public Entity
    • Interview:
      1. Agency head
      2. Oversight Entity/Stakeholder Advisory Panel members
      3. CFO or equivalent
      4. Persons served/community stakeholders
      5. Personnel
    State Administered Agency (Regional Office)
    • Interview:
      1. Agency leadership
      2. Persons served/community stakeholders
      3. Personnel

  • PA-ETH 1.01

    The public has access to clear, timely, accurate information about the agency’s programs, activities, service recipients, and finances.

    Interpretation: Consumers of services, donors, volunteers, and public officials are among those for whom access to information should be assured.

  • PA-ETH 1.02

    The agency accurately portrays its mission in all communications that contain such a representation.

  • PA-ETH 1.03

    The agency eliminates internal and external barriers to achieving accountability throughout the agency, including unawareness of expectations and current information.

  • PA-ETH 1.04

    When the network management entity, organizations with an ownership interest in the network, or members of the network’s board of directors provide direct services to network clients, the network management entity discloses all ownership, partnership, or governance arrangements in all written material describing the network.

    Interpretation: In partner networks, which typically consist of a group of agencies that have joined together to form a new, separately incorporated network entity, the partner agencies often have a direct financial stake in the network, as well as a direct role in the network’s governance, decision-making, and outcomes. In such cases partner agencies can be considered the network’s "owners."

    A network can use a simple statement such as "The XYZ Network is a partnership of provider agencies in Clark County" on letterhead or other written material, as long as the network makes more detailed written information, such as a list of all "owners" available upon request.

    NA The agency is not a network management entity.

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