Private Organization Accreditation

White's Residential & Family Services is Indiana's largest social services agency offering accredited and comprehensive residential, foster care, independent living, adoption, and home-based services.


Nuevo Amanecer Latino Children's Services

Galo A. Rodriguez, M.P.H., President & CEO

Since Nuevo Amanecer Latino Children’s Services pursued its COA accreditation on October 14, 2004, this corporation has sustained a continuous quality improvement process by not looking whom to blame among the involved parties but improving what we have already done well… because good enough is not good enough.
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Experiential Education provides safe, activity-based opportunities for learning and reflection that support the achievement of identified program outcomes.

PA-EES 2: Activity Requirements

Activities are designed to meet individual needs, build on strengths, develop skills, and promote learning through experience.

Rating Indicators
Full Implementation, Outstanding Performance
A rating of (1) indicates that the agency's practices fully meet the standard and reflect a high level of capacity.  
  • All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions; exceptions do not impact service quality or agency performance. 
Substantial Implementation, Good Performance
A rating of (2) indicates that an agency's infrastructure and practices are basically sound but there is room for improvement. 
  • The majority of the standards requirements have been met and the basic framework required by the standard has been implemented.  
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality or agency performance.  
Partial Implementation, Concerning Performance
A rating of (3) indicates that the agency's observed infrastructure and/or practices require significant improvement.  
  • The agency has not implemented the basic framework of the standard but instead has in place only part of this framework.   
  • Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner. 
  • Service quality or agency functioning may be compromised.   
  • Capacity is at a basic level.
Unsatisfactory Implementation or Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all.  
  • The agency’s observed service delivery infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.  
Please see Rating Guidance for additional rating examples. 

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Provide description of program activities
    • Criteria for graduating activities to the skills and capabilities of participants
    • Procedures for pacing group activities
    • Material or procedures that address teaching skills progressively
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Individuals or families served
    • Review case records

  • PA-EES 2.01

    The agency plans, adjusts, and graduates experiences to the level of difficulty appropriate for the skill levels and capacities of participants.

  • PA-EES 2.02

    Techniques and skills needed for an activity are taught progressively, and less skilled participants are appropriately supported and supervised.

  • FP
    PA-EES 2.03

    The pace of group activities is based on the capacities of the least able or fit member of the group to prevent accidents or illness.

  • PA-EES 2.04

    The agency does not:

    1. coerce or otherwise force a participant to engage in a specific activity against his or her will; or
    2. deliberately remove reasonable options or alternatives to participation.

    Interpretation: The standard is not to be construed as unreasonably requiring an agency to go through a pro forma verbal agreement for each sub-activity. However, when a participant raises a strong objection, the agency must take it seriously, examine all implications, such as illness or skill level, and offer encouragement to participate, when needed. Agencies will clearly specify in their informed consent procedures whether (1) the program has a “challenge by choice” philosophy; (2) whether participants will be required to complete all or most elements of the experience; or (3) if alternative activities can be used to accomplish the same goals. The person granting informed consent will understand in advance this feature of the program.

  • FP
    PA-EES 2.05

    Participants may be discharged from a specific activity if:

    1. their behavior or other problems make continuation unsafe or ineffective; or
    2. evacuation from remote locations is deemed necessary for health or mental health reasons.

    Interpretation: Element b will not apply when activities are not conducted in remote locations.

  • PA-EES 2.06

    Participants learn from and integrate their experiences through formal and informal discussions with staff.

    Note: Discussions focused on evaluating individual client needs are recorded in the case record. Discussions regarding group dynamics and environmental concerns are recorded in a guide or therapist log.

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