Private Organization Accreditation

One Hope United offers a range of services aimed at our mission of "Protecting children and strengthening families" including early childhood education, early intervention and prevention, family preservation, foster care, residential, and adoption.


Jane Bonk, Ph.D., LCSW

Volunteer Roles: Commissioner; Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

Dr. Jane Bonk is a team leader, evaluator, and commissioner who has led over 25 site visits for COA.
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Child and Family Services promote child and family well-being, protect children’s safety, stablilize and strengthen families, and ensure permanency.

PA-CFS 11: Services for Children Receiving In-Home Services

Children who are at home with their families receive individualized services that promote positive development and address any effects of maltreatment.

Note: Please note that this core concept applies to children who remain at home with their families. See PA-CFS 16, 18, 19, and 20 for information regarding the services and supports that should be provided to children in out-of-home care.

Research Note: Research suggests that both children in out-of-home care and children who remain at home with their families have extensive service needs that should be addressed. However, it is also important to remember that one of the best ways to help children is by helping their parents, as covered in PA-CFS 10.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • A description of services and support for children
    • Procedures for: 
      1. Case management and service coordination
      2. Referring for and accessing core services
    • Local community resource and referral list(s)
    • Contracts or service agreements with community providers for the provision of services for children
    • Interview:
      1. Agency leadership
      2. Relevant personnel
      3. Children and families served
    • Review case records

  • PA-CFS 11.01

    Children participate in education services and supports that address identified needs and promote positive development.

    Interpretation: Depending on their age and developmental level, it may be appropriate to ensure children are connected with the following types of programs: early childhood education programs; early intervention services; accredited primary and secondary schools; and after-school or youth development programs.

  • PA-CFS 11.02

    Children are connected to services that address any identified needs they may have for:

    1. medical and dental care;
    2. mental health care;
    3. substance use treatment; and
    4. specialized services and supports for children with special needs.

    Interpretation: Given that a referral may not be sufficient to ensure services are received, the agency should also help families navigate different systems and access needed services, as addressed in PA-CFS 2.02.

  • PA-CFS 11.03

    Children receive additional services and supports that increase well-being by addressing identified needs in areas related to: 

    1. regulating emotions and behavior;
    2. communicating effectively;
    3. forming positive relationships with adults and peers; and
    4. identity exploration and development.

    Interpretation: Services can include, but are not limited to: (1) counseling or group therapy; (2) formal opportunities for social skills development; (3) mentoring services; (4) educational and support services for LGBTQI youth; (5) services and activities that support children born outside of the U.S. to make a positive personal and social adjustment, increase cross-cultural skills, maintain their ethnic identity, and move forward with long-term acculturation; and (6) normative activities, such as clubs and sports or arts activities.

  • PA-CFS 11.04

    Children are treated in a trauma-informed manner and when needed are connected to trauma-informed services that are designed to:

    1. maximize their sense of safety; 
    2. help them understand and process their traumatic experiences;
    3. facilitate the development of skills and strategies to use when confronted with reminders of trauma; 
    4. help create and sustain positive attachments with caring adults and peers; and
    5. help caregivers and agency personnel understand how children’s past experiences may impact their present behavior, and appropriately support children’s recovery.

    Interpretation: In addition to connecting children to formal trauma-informed services, workers should also ensure that their interactions with children are sensitive and responsive to any history of trauma, as noted in PA-CFS 3.02. Similarly, and as addressed in element (e) of the standard, it is also essential to involve children’s caregivers in supporting their recovery from trauma. Caregivers may be better able to support children who have experienced trauma if they understand the concept of trauma; recognize that children’s social, emotional, and behavioral difficulties may be the result of trauma; and are prepared to manage difficult behaviors and trauma reminders. 

    Research Note: Many children involved with the child welfare system have experienced trauma. Given that untreated traumatic stress can lead to behavioral, social, and emotional problems that compromise a child’s ability to build and maintain relationships and succeed in school and in life, literature emphasizes the importance of ensuring that children in need receive evidence-based trauma-specific interventions. This also points to the importance of collaborating with other organizations and agencies to ensure the availability of appropriate services, as referenced in PA-AM 6 and PA-CFS 2.

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