Private Organization Accreditation

Debt Education and Certification Foundation (DECAF), a private non-profit 501(c)(3) organization, provides high-quality financial education and counseling, with nationwide outreach throughout the U.S. DECAF is HUD-approved, and recognized as one of the 100 Best Companies to Work for in Texas.


Joint Base Charleston School Age Program

Paula B. Matthews, School Age Program Coordinator

Preparing for our after school accreditation was an awesome and very valuable learning experience for the Child and Youth Professionals at Charleston Air Force Base. Becoming familiar with and understanding the After School standards was a breeze because of the training webinars and the great customer service we received from all of the COA staff. Thank you for supporting our military families.
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Families participating in Child and Family Development and Support Services delivered through strong community partnerships gain new competencies, improve child health and well-being, improve family functioning, and make family-community connections.

PA-CFD 14: Case Closing and Aftercare

Case closing is a planned, orderly process, and the agency helps the family develop a plan for obtaining follow-up services.

NA The agency provides only parent education groups.

Rating Indicators
Full Implementation, Outstanding Performance
A rating of (1) indicates that the agency's practices fully meet the standard and reflect a high level of capacity.  
  • All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions; exceptions do not impact service quality or agency performance. 
Substantial Implementation, Good Performance
A rating of (2) indicates that an agency's infrastructure and practices are basically sound but there is room for improvement. 
  • The majority of the standards requirements have been met and the basic framework required by the standard has been implemented.  
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality or agency performance.  
Partial Implementation, Concerning Performance
A rating of (3) indicates that the agency's observed infrastructure and/or practices require significant improvement.  
  • The agency has not implemented the basic framework of the standard but instead has in place only part of this framework.   
  • Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner. 
  • Service quality or agency functioning may be compromised.   
  • Capacity is at a basic level.
Unsatisfactory Implementation or Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all.  
  • The agency’s observed service delivery infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.  
Please see Rating Guidance for additional rating examples. 

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Case closing procedures
    • Aftercare/follow-up procedures
    • Procedures that address continuation of services for individuals whose third party benefits have ended, if applicable
    • Contract with public authority, if applicable
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Individuals served
    • Review case records

  • PA-CFD 14.01

    Planning for case closing:

    1. is a clearly defined process that includes assignment of staff responsibility;
    2. begins at intake; and
    3. involves the provider, family members, and others, as appropriate.

  • PA-CFD 14.02

    Upon case closing, the agency notifies any collaborating service providers, including the courts, as appropriate.

  • PA-CFD 14.03

    When a family’s third-party benefits or payments end, the agency determines its responsibility to provide services until appropriate arrangements are made, and if service ends due to non-payment the agency works with the family to identify service options.

    Interpretation: The agency must determine on a case-by-case basis its responsibility to continue providing services to families whose third-party benefits have ended and who are in critical situations.

    NA The agency does not receive third-party benefits or payments for service.

  • PA-CFD 14.04

    If a family is asked to leave the program, the agency makes every effort to link family members with appropriate services.

  • PA-CFD 14.05

    Families and providers work together to develop aftercare plans that:

    1. are developed sufficiently in advance of case closing to ensure an orderly transition;
    2. identify services needed or desired by family members; and
    3. specify steps for obtaining these services.

    Interpretation: While the decision to develop an aftercare plan should be based on the wishes of the family, unless aftercare is mandated, the agency is expected to be strongly proactive with respect to aftercare planning. To increase the likelihood that needed supports and services will be accessed after case closing, the agency should take the initiative to explore suitable resources, contact service providers, and follow up on the aftercare plan, as appropriate, when possible, and with the permission of the family.

    Research Note: Due to funding constraints, programs providing early intervention under Part C of IDEA can generally only serve children under age three. Accordingly, literature emphasizes the importance of helping children and families enrolled in these programs facilitate a smooth, successful transition into child care, school, or an alternate intervention program.

    NA The agency has an interagency agreement that does not include aftercare planning and follow-up.

  • PA-CFD 14.06

    The agency that has an interagency agreement that does not include aftercare planning or follow-up:

    1. conducts a formal case closing evaluation and assessment of unmet needs; and
    2. informs the collaborating body of the findings, in writing, as appropriate to the agreement and with the permission of the family.

    NA The agency does not have a relevant agreement.

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