WHO IS ACCREDITED?

Private Organization Accreditation

Family Services of Southeast Texas strengthens families through accessible, affordable counseling services and education for issues affecting family life, mental health and employment.  We also provide comprehensive domestic violence shelter and support services.
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ORGANIZATION TESTIMONIAL

The Village for Families & Children, Inc.

Galo A. Rodriguez, M.P.H., President & CEO

COA Peer Reviewers demonstrated their expertise through their knowledge of COA standards as well as experience in the behavioral health field. In addition, COA’s seminars and tools were very helpful in guiding us through the accreditation process.
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Purpose

Families participating in Child and Family Development and Support Services delivered through strong community partnerships gain new competencies, improve child health and well-being, improve family functioning, and make family-community connections.

PA-CFD 14: Case Closing and Aftercare

Case closing is a planned, orderly process, and the agency helps the family develop a plan for obtaining follow-up services.

NA The agency provides only parent education groups.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Case closing procedures
    • Aftercare/follow-up procedures
    • Procedures that address continuation of services for individuals whose third party benefits have ended, if applicable
    • Contract with public authority, if applicable
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Individuals served
    • Review case records

  • PA-CFD 14.01

    Planning for case closing:

    1. is a clearly defined process that includes assignment of staff responsibility;
    2. begins at intake; and
    3. involves the provider, family members, and others, as appropriate.

  • PA-CFD 14.02

    Upon case closing, the agency notifies any collaborating service providers, including the courts, as appropriate.


  • PA-CFD 14.03

    When a family’s third-party benefits or payments end, the agency determines its responsibility to provide services until appropriate arrangements are made, and if service ends due to non-payment the agency works with the family to identify service options.

    Interpretation: The agency must determine on a case-by-case basis its responsibility to continue providing services to families whose third-party benefits have ended and who are in critical situations.

    NA The agency does not receive third-party benefits or payments for service.


  • PA-CFD 14.04

    If a family is asked to leave the program, the agency makes every effort to link family members with appropriate services.


  • PA-CFD 14.05

    Families and providers work together to develop aftercare plans that:

    1. are developed sufficiently in advance of case closing to ensure an orderly transition;
    2. identify services needed or desired by family members; and
    3. specify steps for obtaining these services.

    Interpretation: While the decision to develop an aftercare plan should be based on the wishes of the family, unless aftercare is mandated, the agency is expected to be strongly proactive with respect to aftercare planning. To increase the likelihood that needed supports and services will be accessed after case closing, the agency should take the initiative to explore suitable resources, contact service providers, and follow up on the aftercare plan, as appropriate, when possible, and with the permission of the family.

    Research Note: Due to funding constraints, programs providing early intervention under Part C of IDEA can generally only serve children under age three. Accordingly, literature emphasizes the importance of helping children and families enrolled in these programs facilitate a smooth, successful transition into child care, school, or an alternate intervention program.

    NA The agency has an interagency agreement that does not include aftercare planning and follow-up.


  • PA-CFD 14.06

    The agency that has an interagency agreement that does not include aftercare planning or follow-up:

    1. conducts a formal case closing evaluation and assessment of unmet needs; and
    2. informs the collaborating body of the findings, in writing, as appropriate to the agreement and with the permission of the family.

    NA The agency does not have a relevant agreement.

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