Private Organization Accreditation

Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.


Domestic Violence Intervention Services, Inc.

Donna Mathews, Associate Director

Becoming accredited and maintaining our accreditation through COA has helped us increase our professionalism and thereby provide better services to domestic violence, sexual assault, stalking, and dating violence survivors.
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The agency’s behavior support and management policies and practices promote positive behavior and protect the safety of service recipients and staff.

PA-BSM 4: Restrictive Behavior Management Intervention Training

Personnel who use restrictive behavior management interventions, and foster parents who use manual restraint, are trained and evaluated on an annual basis.

Interpretation: COA recommends that agencies evaluate training programs and models to select a comprehensive and safe curriculum for use with personnel, foster parents, and service recipients.

NA The agency prohibits the use of restrictive behavior management interventions.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    County/Municipality Administered Agency, State Administered Agency (Central Office), or other Public Entity
    • Table of contents for personnel and foster parent restrictive behavior management training curriculum(s)
    State Administered Agency (Regional Office)
    • No Self-Study Evidence
    All Agencies
    • Training curriculum that addresses PA-BSM 4.01 and PA-BSM 4.02
    • Documentation of restrictive behavior management training provided
    All Agencies
    • Interview:
      1. Clinical or program directors
      2. Supervisors
      3. Relevant personnel
      4. Foster parents required to participate in restrictive behavior management training

  • FP
    PA-BSM 4.01

    Personnel designated to use restrictive behavior management interventions, and foster parents who use manual restraint, receive annual training on permitted interventions, including:

    1. when it is appropriate to use a restrictive intervention;
    2. proper and safe use of interventions, including time limits for use;
    3. understanding the experience of being placed in seclusion or a restraint;
    4. signs of distress;
    5. response techniques to prevent and reduce injury; and
    6. negative effects that can result from misuse of restrictive interventions.

  • FP
    PA-BSM 4.02

    Annual training for personnel authorized to conduct assessment and evaluation of individuals undergoing a restrictive behavior management intervention covers recognizing and assessing:

    1. physical and mental status, including signs of physical distress;
    2. nutritional and hydration needs;
    3. readiness to discontinue use of the intervention; and
    4. when medical or other emergency personnel are needed.

  • FP
    PA-BSM 4.03

    Personnel and foster parents who receive training on restrictive behavior management interventions receive a post-test and are observed in practice to ensure competency.

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