WHO IS ACCREDITED?

Private Organization Accreditation

Catholic Charities alleviates human suffering and improves the quality of life of 100,000 people annually, regardless of religious background. A staff of 600 provides support and services related to housing, food, mental health, children's services, addiction treatment, and domestic violence services.
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VOLUNTEER TESTIMONIAL

Nicole Deprez-Garrity, M.Ed.

Volunteer Roles: Endorser, Lead Endorser

Nicole Deprez-Garrity is a lead After School Endorser based in Germany.
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Purpose

Outreach Services identify and engage youth, adults, and families experiencing homelessness as a first step to accepting care for immediate health and safety needs, gaining access to community services and resources, taking steps toward community integration, and connecting to safe and stable housing.

Definition

Street Outreach Services/Mobile Outreach Services are offered to youth, adults, and families experiencing homelessness, including those who are not served or are underserved by existing community service delivery systems.

Drop-In Centers are fixed-site daytime programs that meet basic needs and connect individuals to community services in an environment that is safe, secure, comfortable, and non-stigmatizing. 

Update:

  • Revised Standard - 07/17/17
    The Outreach Services (OS) standards were revised to reflect current best practice

Research Note: Outreach services often progress in phases, with individuals moving from accepting food, to establishing trust, to discussing a goal, to accepting services.

Note: Outreach programs that provide case management will also complete COA’s Case Management standards (CM). Programs that provide mental health or substance use services will also complete COA’s standards for Services for Mental Health and/or Substance Use Disorders (MHSU).

Note: Please see OS Reference List and the Human Trafficking Reference List - Private for a list of resources that informed the development of these standards.

Note: The Outreach Services (OS) standards were revised in July 2017 to reflect current best practice. For more information, please see the OS Standards Updates Summary - Private, Public, Canadian

Outreach Services Narrative

Self-Study Evidence
    • Provide an overview of the different programs being accredited under this section. The overview should describe:
      1. the program's approach to delivering services;
      2. eligibility criteria;
      3. any unique or special services provided to specific populations; and
      4. major funding streams.
    • If elements of the service (e.g., assessments) are provided by contract with outside programs or through participation in a formal, coordinated service delivery system, provide a list that identifies the providers and the service compo