WHO IS ACCREDITED?

Private Organization Accreditation

Heartland for Children is the not-for-profit agency responsible for the foster care system in Polk, Highlands, and Hardee Counties.
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VOLUNTEER TESTIMONIAL

Mike Angstadt

Volunteer Roles: Commissioner; Hague Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

Serving as a Team Leader for COA has been an enriching experience in many ways. Utilizing the Contextual Accreditation process to discern the means in which agencies, offering a variety of services, located throughout the US, Canada ,the Philippines and other countries provide best and most promising practices to their consumers has been particularly rewarding. read more>>

Purpose

Network services are delivered to a defined population through an integrated network of providers with the goal of ensuring optimal access, quality of care, and consumer satisfaction.

NET 6: Screening and Intake

The network promptly and responsively screens applicants to identify and direct them to appropriate services.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Screening procedures
No On-Site Evidence
    • Interview:
      1. Clinical Management/Supervisors
      2. Provider Clinical Management/Supervisors and Independent practitioners
      3. Community stakeholders
      4. Persons served
    • Review:
      1. Client records
      2. Utilization management data/reports

  • NET 6.01

    Applicants are screened at intake and informed:

    1. whether they are eligible to receive network services; and
    2. what services will be available and when.

  • NET 6.02

    Individuals who cannot be served, or cannot be served promptly, are referred or connected to appropriate resources.


  • NET 6.03

    Prompt, responsive screening guidelines:

    1. ensure equitable treatment;
    2. give priority to urgent needs and emergency situations;
    3. support timely initiation of services; and
    4. provide for placement on a waiting list, if desired.
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