Private Organization Accreditation

HeartShare assist individuals with developmental disabilities through education, day, residential and recreation programs, case management, and health services, and provides foster care/adoption services, counseling, after school and energy assistance programs, and programs for people with HIV/AIDS.


Catholic Charities, Diocese of Covington

Wm. R. (Bill) Jones, ACSW, MDiv, Chief Executive Officer

Catholic Charities in Covington has been COA accredited since 1996. Though the time spent in completing the self study and hosting the site visit can sometimes feel sometimes daunting, the rewards far outweigh the effort. In our agency, the self-study is a group process that involves every member of the staff from the CEO to the building maintenance staff.
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Network services are delivered to a defined population through an integrated network of providers with the goal of ensuring optimal access, quality of care, and consumer satisfaction.

NET 10: Network Application Process

Organizations that deliver services to the network’s service population are qualified to provide network services.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Network application procedures
    • Network application(s)
    • Records of on-site visits and reviews of the specific applications, including the reasons for approving or not approving applications
    • Interview:
      1. Program director
      2. CEO/Commissioner/Executive Management
      3. Providers
      4. Contract Management

  • NET 10.01

    The process of becoming a network participant includes:

    1. a written application;
    2. verification of licensure or authorization to provide services; and
    3. an on-site review of compliance with the network’s protocols and requirements.

  • NET 10.02

    The network application process emphasizes the continuity of care for the network’s service population.

    Interpretation: Continuity of care for the network’s service population is an important consideration for network development and requirements to participate as a network provider. Consequently, the network application process includes continuity of care requirements and the impact that an applying provider organization may have on continuity of care for the network’s service population.

  • NET 10.03

    The network’s application process is consistent with applicable legal requirements, and includes procedures for:

    1. making decisions to accept or reject applicants;
    2. denying admission to the network;
    3. appealing application decisions; and
    4. terminating the relationship.
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