WHO IS ACCREDITED?

Private Organization Accreditation

Children's Home Society of Florida delivers a unique spectrum of social services designed to protect children at risk of abuse, neglect or abandonment; to strengthen and stabilize families; to help young people break the cycle of abuse and neglect; and to find safe, loving homes for children.
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VOLUNTEER TESTIMONIAL

Jane Bonk, Ph.D., LCSW

Volunteer Roles: Commissioner; Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

Dr. Jane Bonk is a team leader, evaluator, and commissioner who has led over 25 site visits for COA.
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Purpose

Individuals participating in Mentoring Services develop supportive, positive relationships that contribute to the achievement of personal, social, and educational growth.

MS 3: Screening and Assessment of Mentees

The organization screens and assesses applicants promptly and responsively to identify needs and interests, and directs individuals to appropriate services.

Rating Indicators
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice standards; e.g., 
  • Minor inconsistencies and not yet fully developed practices are noted, however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Culturally responsive assessments are the norm and any issues with individual staff members are being addressed through performance evaluations (HR 6.02) and training (TS 2.05); or
  • Active client participation occurs to a considerable extent; or
  • Diagnostic tests are consistently and appropriately used, but interviews with staff indicate a need for more training (TS 2.08).
3
Practice requires significant improvement, as noted in the ratings for the Practice standards.  Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Assessment and reassessment timeframes are often missed; or
  • Assessment are sometimes not sufficiently individualized;
  • Culturally responsive assessments are not the norm and this is not being addressed in supervision or training; or
  • Staff are not competent to administer diagnostic tests , or tests are not being used when clinically indicated; or
  • Client participation is inconsistent; or
  • Assessments are done by referral source and no documentation and/or summary of required information present in case record; or
  • One of the Fundamental Practice Standards received a rating of 3 or 4.
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice standards; e.g.,
  • There are no written procedures, or procedures are clearly inadequate or not being used; or
  • Documentation is routinely incomplete and/or missing; or  
  • Two or more Fundamental Practice Standards received a rating of 3 or 4.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Screening procedures for mentees
    • Assessment procedures for mentees
    • Assessment tool(s) and/or criteria included in assessment
    • Qualifications of personnel who conduct assessments
    • Interview:
      1. Program director
      2. Mentor supervisors/coordinators
      3. Mentees
    • Review case files for mentees

  • MS 3.01

    Individuals are screened and informed about how well their request matches the organization’s services.

    NA Another organization is responsible for screening.


  • MS 3.02

    Prompt, responsive screening practices:

    1. ensure equitable treatment;
    2. support timely initiation of services; and
    3. provide for placement on a waiting list, if desired.

    NA Another organization is responsible for screening.


  • MS 3.03

    Individuals who cannot be served, or cannot be served promptly, are referred or connected to appropriate resources.

    NA The organization: (1) accepts all clients, or (2) only receives clients by referral, and is required by contract to accept all referrals.


  • MS 3.05

    Mentees participate in an assessment within a timeframe established by the organization.

    Interpretation: The information gathered for assessments is limited to material pertinent for meeting service requests and objectives.

    Interpretation: The Assessment Matrix - Private, Public, Canadian, Network determines which level of assessment is required for COA’s Service Sections. The assessment elements of the Matrix can be tailored according to the needs of specific individuals or service design.


  • MS 3.04

    During intake, the organization gathers information to identify critical service needs and/or determine when a more intensive service is necessary, including:

    1. personal and identifying information;
    2. emergency health needs; and
    3. safety concerns, including imminent danger or risk of future harm.


  • MS 3.06

    Personnel who conduct assessments are qualified by relevant training, skill, and experience and can recognize individuals with histories of trauma, individuals in crisis, and those with special needs.

    Research Note: According to the National Council on Behavioral Health (NCBH), Mental Health First Aid and Youth Mental Health First Aid are federally recognized evidence-based practices and training programs designed to empower direct service providers with the skills needed to identify and respond appropriately to mental health distress and crises. These practices promote early intervention, especially in cases where the service recipient may pose a threat of physical harm to self or others.

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