Private Organization Accreditation

Family Services of Southeast Texas strengthens families through accessible, affordable counseling services and education for issues affecting family life, mental health and employment.  We also provide comprehensive domestic violence shelter and support services.


Domestic Violence Intervention Services, Inc.

Donna Mathews, Associate Director

Becoming accredited and maintaining our accreditation through COA has helped us increase our professionalism and thereby provide better services to domestic violence, sexual assault, stalking, and dating violence survivors.
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A system-wide Performance and Quality Improvement (PQI) program advances efficient, effective service delivery and the achievement of strategic and program goals.

ML-PQI 5: Staff and Stakeholder Support

Staff and stakeholders receive information and support that increases their capacity to participate in, conduct, and sustain performance and quality improvement activities.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • PQI information provided to stakeholders
    • Documentation of PQI orientation and training received by staff
    • Relevant agenda
    • Interview:
      1. Program directors
      2. Staff at all levels
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