WHO IS ACCREDITED?

Private Organization Accreditation

Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.
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ORGANIZATION TESTIMONIAL

Family Services of the North Shore

Kathleen Whyte, Manager of Human Resources / Accreditation Coordinator

Family Services of the North Shore is about to enter our third accreditation cycle with COA. Accreditation has provided us with a framework that enables us to demonstrate accountability to our clients, our funders and our donors. There is no question that the accreditation process and COA have benefited our agency.
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Purpose

Customers who participate in Financial Readiness Programs gain personal financial management skills, learn strategies to prevent and resolve financial problems, and identify short and long-term actions to achieve financial goals and ensure personal, family, and mission readiness.

MIL-FR 1: Service Philosophy

The MFR program’s delivery of financial readiness programs is guided by a service philosophy that:

  1. establishes the foundational principles that inform all aspects of service delivery;
  2. is based on the best available evidence of service effectiveness;
  3. reflects the input of the MFR program’s customers and community partners;
  4. promotes meaningful participation, inclusion, and self-determination;
  5. is grounded in the social and cultural context of the military community; and
  6. is understood by staff.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • MIL-FR service philosophy
    • Evidence base for selected interventions, when applicable
    • Interview:
      1. MFR Program director
      2. Relevant staff
      3. Customers
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