WHO IS ACCREDITED?

Private Organization Accreditation

Lutheran Social Services of New England is a high-performing nonprofit organization. LSS is a powerful difference maker and go-to resource, driving ourselves to constantly anticipate futures that are different from the past. For 140 years, LSS has been caring for people in need in New England.
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ORGANIZATION TESTIMONIAL

Family Services of the North Shore

Kathleen Whyte, Manager of Human Resources / Accreditation Coordinator

Family Services of the North Shore is about to enter our third accreditation cycle with COA. Accreditation has provided us with a framework that enables us to demonstrate accountability to our clients, our funders and our donors. There is no question that the accreditation process and COA have benefited our agency.
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Purpose

Customers receiving Family Advocacy Program Services gain new competencies, improve individual and family functioning and resiliency, make connections in their community, and reduce their risk for family violence.

Definition

Family Advocacy Program (MIL-FAP) Services include a continuum of coordinated services for families at risk of, or who have experienced, family violence including domestic abuse and/or child abuse and neglect. Services include prevention, advocacy, identification, assessment, treatment, rehabilitation, and follow-up to prevent future occurrences of family violence.

Update:

  • Revised Standard - 09/22/17
    The MIL-FAP standards were revised in September 2017 to reflect current practice. 

Note: The term “survivor” is used in these standards to encourage service delivery that empowers the customer experiencing family violence.

Note: Please see MIL-FAP Reference List for a list of resources that informed the development of these standards.

Note: The MIL-FAP standards were revised in September 2017 to reflect current practice. For more information see the MIL-FAP Update Summary

Family Advocacy Program Services Narrative

Self-Study Evidence
    • Provide any information you would like the Peer Review Team to know about the MFR program’s FAP services.
    • As applicable, a list of groups or classes including, for each group or class:
      1. the type of group/class;
      2. whether the group/class is short-term or ongoing;
      3. how often the group/class is offered;
      4. the average number of participants per session of the group/class, in the last month; and
      5. the total number of participants in the group/class, in the last month.
    • A list of any programs that were opened, merged with other programs or services, or closed
    • A list or description of MIL-FAP outcomes and outputs being measured
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