WHO IS ACCREDITED?

Private Organization Accreditation

As one of the largest family services agencies in the country, Child & Family Services has dedicated its resources to meet the needs of the community since 1873.
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ORGANIZATION TESTIMONIAL

Children's Foundation of Mid America

James W. Thurman, President/CEO

Children’s Foundation of Mid America has been accredited through COA since 1983. The process of accreditation ensures that we meet or exceed the highest standards in the industry.
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Purpose

The MFR program’s administrative and service environments contribute to program effectiveness and are respectful, safe, and accessible. 

MIL-ASE 4: Supervision when Serving Children and Youth

The MFR program provides appropriate supervision whenever services are provided to children and youth without parents or legal guardians present.

NA The MFR program does not serve children or youth without a parent or legal guardian present or the MFR program’s child and youth programming is not being included in this accreditation review. 

Rating Indicators
1
Full Implementation, Outstanding Performance
A rating of (1) indicates that the programs’ practices fully meet the standard and reflect a high level of capacity.  All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions; exceptions do not impact service quality or overall performance.  
2
Substantial Implementation, Good Performance 
A rating of (2) indicates that a programs’ infrastructure and practices are basically sound but there is room for improvement. The majority of the standards requirements have been met and the basic framework required by the standard has been implemented.  Minor inconsistencies and practices that are not fully developed are noted; however, these do not significantly impact service quality or overall performance.
3
Partial Implementation, Concerning Performance
A rating of (3) indicates that significant aspects of the programs’ observed infrastructure and/or practices require significant improvement. The program has not implemented the basic framework of the standard but instead has in place only part(s) of this framework. Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner.  Service quality or program functioning may be compromised. Capacity is at a basic level.
4
Unsatisfactory Implementation and Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all. The programs’ observed administration and management infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.

Please see Rating Guidance for additional rating examples. 

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Supervision policy and procedures including, but not limited to, supervision during:
      1. one-on-one interactions between children/youth and staff (MIL-ASE 4.02)
      2. the start and end of an activity or event (MIL-ASE 4.04)
      3. emergencies (MIL-ASE 4.05)
    • Staff coverage schedule of child and youth programming activities for the previous two quarters (MIL-ASE 4.01, MIL-ASE 4.02, MIL-ASE 4.03)
    • Interview:
      1. MFR program director
      2. Relevant staff
      3. Customers
    • Observe supervision of an activity or event, if possible (MIL-ASE 4.01, MIL-ASE 4.02, MIL-ASE 4.03)
    • Observe arrivals and departures from an activity or event, if possible (MIL-ASE 4.04)

  • FP
    MIL-ASE 4.01

    The MFR program implements a supervision policy and procedures that include: 
    1. staff-to-participant ratios;
    2. expectations for sight and sound supervision;
    3. mechanisms for monitoring children and youth who have permission to be out of sight; 
    4. procedures for handling missing or lost children and youth; and
    5. additional topics as appropriate to the type of programming being offered.


  • FP
    MIL-ASE 4.02

    One-on-one interactions between staff and children and youth are in public areas visible by at least one other adult.

    NA The MFR program only serves children and youth through its Non-Medical Individual and Family Counseling program or its Family Advocacy Program where one-to-one interactions with appropriately screened staff is necessary to adequately provide services.


  • FP
    MIL-ASE 4.03

    The ratio of staff to children and youth meets the following requirements: 
    1. 1:15 when all participants are age six and older; and
    2. 1:12 when the participants include children under age six. 


  • FP
    MIL-ASE 4.04

    The program ensures safety at the start and end of an activity or event by: 
    1. keeping an accurate list of participants;
    2. noting when children and youth arrive, when they leave, and with whom they leave; and 
    3. developing a system to keep unauthorized people from taking children and youth from an activity or event.


  • FP
    MIL-ASE 4.05

    The are sufficient number of staff on site to maintain ratios in the case of an emergency.

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