Private Organization Accreditation

HeartShare assist individuals with developmental disabilities through education, day, residential and recreation programs, case management, and health services, and provides foster care/adoption services, counseling, after school and energy assistance programs, and programs for people with HIV/AIDS.


Children's Foundation of Mid America

James W. Thurman, President/CEO

Children’s Foundation of Mid America has been accredited through COA since 1983. The process of accreditation ensures that we meet or exceed the highest standards in the industry.
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Juvenile Justice Residential Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding citizens.

JJR 11: Workforce Development Services

Youth are helped to develop the knowledge, skills, and attitudes needed to find and keep jobs, and achieve long-term economic self-sufficiency.

Interpretation: When the organization serves youth of different ages, it may not be appropriate to engage younger youth in workforce development services.

NA The organization serves only younger youth for whom workforce development services are not appropriate.

NA The organization provides only detention services.

Rating Indicators
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted, however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations (HR 6.02) and training (TS 2.03); or
  • Active client participation occurs to a considerable extent.
Practice requires significant improvement, as noted in the ratings for the Practice standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • A number of client records are missing important information  or
  • Client participation is inconsistent; or
  • One of the Fundamental Practice Standards received a rating of 3 or 4.
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or
  • Documentation is routinely incomplete and/or missing; or  
  • Two or more Fundamental Practice Standards received a rating of 3 or 4.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • A description of services
    • Program curricula
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Youth served
    • Review case records

  • JJR 11.01

    Youth are helped to improve skills related to the job search, including resume writing, completing job applications, and preparing for interviews.

  • JJR 11.02

    To promote job retention and advancement, workforce readiness training addresses:

    1. making decisions in the workplace;
    2. working on a team;
    3. communicating effectively with others;
    4. working with diverse groups of people;
    5. using computers; and
    6. managing finances.

  • JJR 11.03

    Youth are engaged in occupational training programs and opportunities that are:

    1. relevant to jobs existing in the areas where youth will reside after leaving residential care; and
    2. appropriate to youths’ employment-related histories, skills, and interests, to the extent possible and appropriate.

  • JJR 11.04

    The organization is knowledgeable about labor market conditions and courses are modified, as necessary, to ensure that training programs meet the needs of potential employers and are appropriate to the skill level of youth.

  • JJR 11.05

    When youth have opportunities to participate in work furloughs, the organization follows up with both employers and youth to assess the appropriateness of placements and address any emerging issues.

    NA Youth do not participate in work furloughs.

  • JJR 11.06

    Policy prohibits exploitation of youth in employment-related training or gainful employment.

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