Private Organization Accreditation

White's Residential & Family Services is Indiana's largest social services agency offering accredited and comprehensive residential, foster care, independent living, adoption, and home-based services.


Jane Bonk, Ph.D., LCSW

Volunteer Roles: Commissioner; Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

Dr. Jane Bonk is a team leader, evaluator, and commissioner who has led over 25 site visits for COA.
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Juvenile Justice Residential Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding citizens.


Juvenile Justice Residential Services provide non-secure or secure long-term placement and treatment services to youth who have been adjudicated delinquent.

Juvenile Justice Detention Services provide short-term placement and minimal services to youth who are awaiting adjudication, disposition, or long-term placement.

Research Note: Recent reforms to juvenile justice systems have emphasized the importance of placing youth in residential programs within their communities and close to their families. Encouraging engagement between communities and the youth and staff of juvenile justice residential facilities is believed be a factor in reducing recidivism rates, as well as reducing incidents of AWOL from residential facilities.

Research Note: Human trafficking victims are often misidentified as criminals or prostitutes and placed within the juvenile justice system. Increasingly, first responders, including law enforcement and social service providers, are being trained to seek support services for human trafficking victims rather than prosecuting them for criminal activities they may have engaged in while being trafficked, such as prostitution, theft, undocumented status, and wage/hour violations. Recognizing that these individuals are victims rather than criminals is a paradigm shift still under way in our society. This paradigm shift is critical as trafficking victims are eligible for services and protections under federal and some state laws that may not be provided to them otherwise. For more information on the definition of human trafficking, please see the COA Glossary.

Note: The Juvenile Justice Residential Services standards focus on the range of services provided to youth, not necessarily the restrictiveness of the residential facility, and therefore can be used to review multiple levels of residential care.

Note: Rather than focusing on the short-term public safety that may be achieved simply by removing youth from society, JJR strives to promote long-term public safety by encouraging provision of services and supports that can help youth avoid reoffending behavior and become productive members of society.

The organization’s services will be reviewed and matched with the most appropriate Service Standard, regardless of the population served. When an organization operates a program where the service population includes, but is not limited to, youth involved with the juvenile justice system, it may be more appropriate to complete another Service Standard, such as Group Living Services (GLS) or Residential Treatment Services (RTX).

Organizations providing secure Juvenile Justice Residential Services will complete the standards in JJR 15: Secure Residential Services, in addition to all other standards in this section.

Organizations providing only detention services will complete the relevant practice standards within the section and have the option to take NAs where noted. Length of stay in detention can vary considerably, for example, from less than 24 hours to more than 90 days. Accordingly, organizations should strive to limit the amount of time youth are detained without services, as referenced in JJR 5.01.

Note: Please see JJR Reference List for a list of resources that informed the development of these standards.

Juvenile Justice Residential Services Narrative

Self-Study Evidence
    • Provide an overview of the different programs being accredited under this section. The overview should describe:
      1. the program's service philosophy and approach to delivering services;
      2. eligibility criteria;
      3. any unique or special services provided to specific populations; and
      4. major funding streams.
    • If elements of the service (e.g., assessments) are provided by contract with outside programs or through participation in a formal, coordinated service delivery system, provide a list that identifies the providers and the service components for which they are responsible. Do not include services provided by referral.
    • Provide any other information you would like the peer review team to know about these programs.
    • A demographic profile of persons and families served by the programs being reviewed under this service section with percentages representing the following:
      1. racial and ethnic characteristics;
      2. gender/gender identity;
      3. age;
      4. major religious groups; and
      5. major language groups
    • As applicable, a list of groups or classes including, for each group or class:
      1. the type of activity/group;
      2. whether the activity/group is short-term or ongoing;
      3. how often the activity/group is offered;
      4. the average number of participants per session of the activity/group, in the last month; and
      5. the total number of participants in the activity/group, in the last month
    • A list of any programs that were opened, merged with other programs or services, or closed
    • A list or description of program outcomes and outputs being measured
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