WHO IS ACCREDITED?

      Private Organization Accreditation

      Family Services of Southeast Texas strengthens families through accessible, affordable counseling services and education for issues affecting family life, mental health and employment.  We also provide comprehensive domestic violence shelter and support services.
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      ORGANIZATION TESTIMONIAL

      The Village for Families & Children, Inc.

      Galo A. Rodriguez, M.P.H., President & CEO

      COA Peer Reviewers demonstrated their expertise through their knowledge of COA standards as well as experience in the behavioral health field. In addition, COA’s seminars and tools were very helpful in guiding us through the accreditation process.
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      Purpose

      Group Living Services allow individuals who need additional support to regain, maintain, and improve life skills and functioning in a safe, stable, community-based living arrangement.

      GLS 18: Aftercare and Follow-up

      The organization and the resident and his or her family work together to develop an aftercare plan, and follow-up occurs when possible and appropriate.

      Interpretation: While the decision to develop an aftercare plan is based on the wishes of the service recipient, unless aftercare is mandated, the organization is expected to be strongly proactive with respect to aftercare planning.

      NA The service is a long-term permanent housing setting.

      NA The organization has a contract with a public authority that prohibits or does not include aftercare planning.

      Rating Indicators
      1
      All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice standards.
      2
      Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice standards; e.g., 
      • Minor inconsistencies and not yet fully developed practices are noted, however, these do not significantly impact service quality; or
      • Procedures need strengthening; or
      • With few exceptions procedures are understood by staff and are being used; or
      • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations (HR 6.02) and training (TS 2.03); or
      • Active client participation occurs to a considerable extent.
      3
      Practice requires significant improvement, as noted in the ratings for the Practice standards. Service quality or program functioning may be compromised; e.g.,
      • Procedures and/or case record documentation need significant strengthening; or
      • Procedures are not well-understood or used appropriately; or
      • Aftercare planning is not initiated early enough to ensure orderly transitions; or
      • Client participation is inconsistent; or
      • One of the Fundamental Practice Standards received a rating of 3 or 4.
      4
      Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice standards; e.g.,
      • There are no written procedures, or procedures are clearly inadequate or not being used; or
      • Documentation is routinely incomplete and/or missing; or  
      • Two or more Fundamental Practice Standards received a rating of 3 or 4.

      Table of Evidence

      Self-Study Evidence On-Site Evidence On-Site Activities
        • Aftercare and follow-up procedures
      No On-Site Evidence
        • Interview:
          1. Program director
          2. Relevant personnel
          3. Residents
        • Review case records

      • GLS 18.01

        The aftercare plan is developed sufficiently in advance of case closing to ensure an orderly transition.

      • GLS 18.02

        An aftercare plan identifies services needed or desired and specifies steps for obtaining these services.

      • GLS 18.03

        The organization provides aftercare services or takes the initiative to explore suitable resources and contact service providers, when appropriate and with the permission of the person, family, or legal guardian.

      • GLS 18.04

        The organization follows up on the aftercare plan, as appropriate, when possible, and with the permission of the resident.

        Interpretation: Reasons why follow-up may not be appropriate include, but are not limited to, cases where the person’s participation is involuntary or where there may be a risk to the service recipient such as in cases of domestic violence.

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