WHO IS ACCREDITED?

Private Organization Accreditation

Sweetser, a Maine non-profit agency operating since 1828, provides comprehensive mental and behavioral health and substance abuse treatment services. Statewide, it serves around 15,000 consumers a year, including children, adults, and families in outpatient, office-based, and residential settings.
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ORGANIZATION TESTIMONIAL

Children's Foundation of Mid America

James W. Thurman, President/CEO

Children’s Foundation of Mid America has been accredited through COA since 1983. The process of accreditation ensures that we meet or exceed the highest standards in the industry.
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Purpose 

The organization earns and sustains the public trust through honest, truthful, and responsible transactions, partnerships, and relationships with individuals, communities, providers, businesses, donors, and government entities.

FOC
ETH 4: Protection of Reporters of Suspected Misconduct

The organization prohibits employment-related retaliation against employees, and others affiliated with the organization, who come forward with information about suspected misconduct or questionable practices, and provides an appropriate, confidential channel for reporting such information.

Interpretation: An organization establishing a policy to protect reporters of suspected misconduct can begin by adopting a code of conduct and ethical practice and developing reporting procedures. Procedures should include avoidance of baseless allegations, maintenance of anonymity, definitions, rights and responsibilities, and the role of supervisors, senior management, and governing body officers or committees.

Note: Please see the Whistleblower Policy Template - Private, Public, Canadian, Network for additional assistance with this standard.

Rating Indicators
1
The organization's practices reflect full implementation of the standard.
2
Practices are basically sound but there is room for improvement; e.g., 
  • The definition of what constitutes a reportable violation lacks specificity.
3
Practice requires significant improvement; e.g.,
  •  There is a perception among staff that procedures do not adequately protect anonymity; or
  •  Procedures are not readily available or staff and board members are  not aware they exist; or
  •  Procedures do not adequately protect against retaliation.
4
Implementation of the standard is minimal or there is no evidence of implementation at all; e.g.,
  • Staff report feeling afraid or intimidated.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Policy and procedures protecting reporters of suspected misconduct
    • Documentation of any grievances/incidents related to retaliation
    • Personnel Manual
    • Grievance policy and procedures
    • Interview:
      1. CEO
      2. Personnel at all levels
      3. HR director
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