WHO IS ACCREDITED?

Private Organization Accreditation

Catholic Charities alleviates human suffering and improves the quality of life of 100,000 people annually, regardless of religious background. A staff of 600 provides support and services related to housing, food, mental health, children's services, addiction treatment, and domestic violence services.
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VOLUNTEER TESTIMONIAL

Audrey Coleman, RN-MSN

Volunteer Roles: Military Reviewer; Peer Reviewer; Team Leader

My first experience with COA was in 1999 with what was a NC Area Program. I started as a peer reviewer in 2005, doing two to four site visits a year. I am also a team leader and have recently been approved to be a military reviewer.
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Purpose

Youth Custody Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviours, and become productive, connected, and law-abiding citizens.

CA-YCS 14: Maintaining Safety and Security

The organization maintains a safe, secure environment where youth, personnel, and the public are protected from harm.

Update:

  • Added Evidence - 11/16/17
    Policy and procedures regarding weapons was added to self-study evidence

Note: CA-ASE and CA-BSM address additional practices that contribute to safety and security.

Note: See CA-ASE 6.06 for requirements on developing protocols for preventing and responding to missing and runaway children and youth.

Rating Indicators
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted, however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations (CA-HR 6.02) and training (CA-TS 2.03); or
  • Active client participation occurs to a considerable extent.
3
Practice requires significant improvement, as noted in the ratings for the Practice standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • A number of client records are missing important information  or
  • Client participation is inconsistent; or
  • One of the Fundamental Practice Standards received a rating of 3 or 4.
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or
  • Documentation is routinely incomplete and/or missing; or  
  • Two or more Fundamental Practice Standards received a rating of 3 or 4.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Youth/staff ratios
    • Procedures for conducting searches
    • Procedures for making housing assignments
    • Policy and procedures regarding weapons
    • Youth/staff ratios and coverage schedules for the past year
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Youth served
    • Review case records
    • Observe site

  • FP
    CA-YCS 14.01

    To promote safety within the facility, the organization considers youths’ age, size, gender and gender identity, vulnerability to victimisation, offense history, and ability to adjust to a group when making housing assignments.


  • FP
    CA-YCS 14.02

    When it is necessary to search youth, their rooms, or their property, authorized personnel do so according to procedures that:

    1. are consistent with applicable provincial and federal law;
    2. define when there is reasonable cause to conduct a search;
    3. minimize the invasiveness of the search;
    4. respect youths’ dignity; and
    5. establish a process and timetable for administrative review.

    Interpretation: Organizations should conduct more invasive searches only when there is reason to do so, and demonstrate that these searches are: (1) conducted by qualified staff, and (2) accompanied by an increased level of administrative review.


  • FP
    CA-YCS 14.03

    The organization provides sufficient supervision to ensure the safety of youth, personnel, and the public at all times, and additional personnel are available in case of emergency.

    Interpretation: Personnel-to-youth ratios should be based on youths’ risks and needs, but should generally not exceed 1:8 during the day, and 1:16 at night. On-duty personnel must be awake at all times, and at least two staff members should be on-duty at all times. Same-gender personnel should be available to provide supervision and services, as needed.


  • FP
    CA-YCS 14.04

    Weapons are prohibited within the facility, and armed law enforcement officers are required to check weapons in a secure area.

    Interpretation: If organizational policy allows armed law enforcement officers to enter the organization’s facilities, the organization should explain: (1) under what circumstances this practice is permitted (e.g., in emergency situations), and (2) how safety is ensured while the armed officers are on site.


  • FP
    CA-YCS 14.05

    When youth have opportunities to leave the facility or interact with the public, the organization maintains safety by:

    1. defining when youth are eligible for the opportunity;
    2. evaluating youth for eligibility and appropriateness; and
    3. providing or arranging for sufficient support and supervision.

    Interpretation: Relevant opportunities may include, but are not limited to: home visits, community service projects, community-based work experience programs, meetings with mentors, and trial visits to community programs.

    NA Youth do not have opportunities to leave the facility or interact with the public.


  • CA-YCS 14.06

    The organization appropriately and consistently documents, reviews, and reports incidents of youth noncompliance.

    Interpretation: The organization should follow any applicable policies, procedures or other rules for reporting infractions to the court or public agency with jurisdiction over youth.

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