WHO IS ACCREDITED?

Private Organization Accreditation

Consumer Credit Counseling Service of the Savannah Area's mission is to provide the best non-profit community service, dedicated to delivering professional and confidential counseling, debt management, housing counseling and consumer education to all segments of the community regardless of ability to pay.
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VOLUNTEER TESTIMONIAL

Nicole Deprez-Garrity, M.Ed.

Volunteer Roles: Endorser, Lead Endorser

Nicole Deprez-Garrity is a lead After School Endorser based in Germany.
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Purpose

Individuals participating in Mentoring Services develop supportive, positive relationships that contribute to the achievement of personal, social, and educational growth.

CA-MS 1: Service Philosophy, Modalities, and Interventions

The program is guided by a service philosophy that:

  1. sets forth a logical approach for how the program will meet the needs of mentees;
  2. guides the development and implementation of the program based on the best available evidence of service effectiveness; and
  3. outlines the service modalities and interventions that mentors and staff may employ.

Update:

  • Revised Standard - 04/20/18
    Modalities and interventions were removed from the standard and the self-study evidence.

Interpretation: A program model, or similar tool, guides program development and implementation by linking the organization’s service philosophy and mission with the strategies, practices, and tools needed to integrate these into daily work. A practice model can also help staff think systematically about how the program can make a measureable difference by drawing a clear connection between mentees’ needs, available resources, program activities and supports, program outputs, and desired outcomes. 

Rating Indicators
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice standards; e.g.,  
  • Minor inconsistencies and not yet fully developed practices are noted, however, these do not significantly impact service quality; or
  • Written service philosophy needs improvement or clarification; or
  • Procedures need strengthening; or
  • With few exceptions procedures are understood by staff and are being used; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations (CA-HR 6.02) and training (CA-TS 2.03); or
  • In a few rare instances required consent was not obtained; or
  • Monitoring procedures need minor clarification; or
  • With few exceptions the policy on prohibited interventions is understood by staff, or the written policy needs minor clarification.
3
Practice requires significant improvement, as noted in the ratings for the Practice standards. Service quality or program functioning may be compromised; e.g.,
  • The written service philosophy needs significant improvement; or
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Documentation is inconsistent or in in some instances is missing and no corrective action has not been initiated; or
  • Required consent is often not obtained; or
  • A few personnel who are employing non-traditional or unconventional interventions have not completed training, as required; or
  • There are gaps in monitoring of interventions, as required; or
  • Policy on prohibited interventions does not include at least one of the required elements; or
  • Service philosophy is not clearly related to expressed mission or programs of the organization; or
  • One of the Fundamental Practice Standards received a rating of 3 or 4.
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice standards; e.g.,
  • There is no written service philosophy; or
  • There are no written policy or procedures, or procedures are clearly inadequate or not being used; or
  • Documentation is routinely incomplete and/or missing; or  
  • Two or more Fundamental Practice Standards received a rating of 3 or 4.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Service philosophy
    • Procedures for the use of permitted modalities and interventions
    • Policy prohibiting corporal punishment
No On-Site Evidence
    • Interview:
      1. Program director
      2. Mentor supervisors/coordinators
      3. Mentees
      4. Mentors

  • CA-MS 1.01

    The program is guided by a philosophy that provides a logical basis for the services and support to be delivered based on program goals and the best available evidence of service effectiveness.


  • FP
    CA-MS 1.02

    Organization policy prohibits corporal punishment.

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