WHO IS ACCREDITED?

Private Organization Accreditation

Children's Home Society of Florida delivers a unique spectrum of social services designed to protect children at risk of abuse, neglect or abandonment; to strengthen and stabilize families; to help young people break the cycle of abuse and neglect; and to find safe, loving homes for children.
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VOLUNTEER TESTIMONIAL

Jane Bonk, Ph.D., LCSW

Volunteer Roles: Commissioner; Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

Dr. Jane Bonk is a team leader, evaluator, and commissioner who has led over 25 site visits for COA.
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Purpose

Individuals who receive Home Care and Support Services obtain a maximum level of independence, functioning, and health, and extend the time it is possible to live safely at home and in the community.

CA-HCS 6: Coordinated Home Management, Activities of Daily Living, and Health Services

Delivery of coordinated services ensures a safe, healthy, stable living environment.

Rating Indicators
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted, however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations (CA-HR 6.02) and training (CA-TS 2.03); or
  • Active client participation occurs to a considerable extent.
3
Practice requires significant improvement, as noted in the ratings for the Practice standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • A number of client records are missing important information  or
  • Client participation is inconsistent; or
  • One of the Fundamental Practice Standards received a rating of 3 or 4.
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or
  • Documentation is routinely incomplete and/or missing; or  
  • Two or more Fundamental Practice Standards received a rating of 3 or 4.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • A description of services provided
    • Policy on assistance with self-administered medication
No On-Site Evidence
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Individuals or caregivers served
    • Review case records

  • CA-HCS 6.01

    Sufficient community resources are drawn upon, and are reviewed with sufficient frequency, to provide a flexible approach and best possible ?package? of services for each individual or family and their changing needs.

    Interpretation: A service "package" refers to the number and combination of different services, and volume of care. This perspective acknowledges that users of services are a diverse group who need a variety of services of varying combinations and frequencies.


  • CA-HCS 6.02

    Services provided directly or by a cooperating provider can include:

    1. housekeeping tasks and home management activities and education;
    2. companionship;
    3. chores, safe food handling and storage, and nutritious meal preparation;
    4. assistance with personal care;
    5. monitoring of overall health and well-being including observing, reporting, and documenting changes in bodily function;
    6. assistance with self-administered medications, as outlined by organization policy;
    7. assistance or prompting with activities of daily living;
    8. assistance with ambulation and transfer; and
    9. assistance with participation in community activities.

    Interpretation: When an organization provides some and not all of the services and support typically required to maintain a person in their home and community, the organization demonstrates that it alerts providers to any identified unmet needs.

    Interpretation: Assistance with self-administered medications has a high possibility for error, representing a risk for the client and the organization. It is important for the organization to have a clear policy on the level of acceptable assistance with self-administered medication and clearly communicate this policy to staff.

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