Private Organization Accreditation

Consumer Credit Counseling Service of the Savannah Area's mission is to provide the best non-profit community service, dedicated to delivering professional and confidential counseling, debt management, housing counseling and consumer education to all segments of the community regardless of ability to pay.


Ulysses Arteaga, L.C.S.W.

Volunteer Roles: Commissioner; EPPA; Marine Reviewer; Military Reviewer; Peer Reviewer; Team Leader

The Consuelo Foundation 2012 Peer Reviewer of the Year, Mr. Arteaga conducts two to three site visits a year, often volunteering for visits that require a Spanish speaking peer.
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Children in Family Foster Care and Kinship Care live in safe, stable, nurturing, and typically temporary family settings that best provide the continuity of care to preserve relationships, promote well-being, and ensure permanency.

CA-FKC 2: Initial Assessment and Access to Services

The organization conducts prompt and responsive initial assessment and outreach to ensure awareness of services, determine if the program can meet the needs of children and families, and provide alternative service recommendations if needed.

Interpretation: Because organizational roles in the initial assessment process are dependent on referral systems and contractual obligations, organizations should provide procedural or documentary evidence that demonstrates implementation of the standards.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Initial assessment procedures
    • Admission policy
    • Procedures for identification of children with Aboriginal heritage and collaboration with tribes on Aboriginal child welfare cases
    • Screening or Assessment tool that addresses Aboriginal heritage
    • Copies of tribal agreements, when applicable
    • Outreach materials
    • Interview:
      1. Program director
      2. Relevant personnel
    • Review case records

  • FP
    CA-FKC 2.01

    Prompt, responsive initial assessment practices: 
    1. ensure equitable treatment; 
    2. give priority to urgent needs and emergency situations; 
    3. support timely initiation of services; and
    4. ensure that referral sources are notified immediately if services cannot be provided or provided promptly.

    NA The organization is not responsible for initial assessment.

  • CA-FKC 2.02

    During intake, the organization gathers information to identify critical service needs and/or determine when a more intensive service is necessary, including:

    1. personal and identifying information;
    2. emergency health needs; and
    3. safety concerns, including imminent danger or risk of future harm.

  • CA-FKC 2.03

    Organizations maintain an admission policy that includes:
    1. steps and requirements for admission;
    2. prohibition of discriminatory selection processes; and
    3. reasons the program may decline referrals.

    NA The organization: (1) accepts all clients, or (2) only receives clients by referral, and is required by contract to accept all referrals.

  • CA-FKC 2.04

    Organizations conduct outreach in their service area to: 
    1. ensure families are aware of and able to access services offered; 
    2. promote community awareness and collaboration; and
    3. increase resource family recruitment.

    Interpretation: Regarding element (c), outreach should include increasing awareness of the needs of children and families, the critical and valuable role that resource parents have, and the steps for becoming a resource parent. 

  • CA-FKC 2.05

    The organization identifies Aboriginal children and has a process to ensure outreach and collaboration with the tribe or Aboriginal service organization to: 
    1. determine jurisdiction; 
    2. ensure compliance with the  Aboriginal child welfare laws of the province or territory ; 
    3. provide families with information regarding their rights under the  Aboriginal child welfare laws of the province or territory;
    4. participate in assessment and service planning  to determine the most appropriate plan for children and families; and 
    5. maintain connections between children and their tribes.

    Interpretation: Organizations are responsible for having established procedures for identifying Aboriginal children that do not depend on their physical appearance. The organization should document efforts to identify and contact children’s tribes and if tribes are unknown they should notify the regional office of  Aboriginal Affairs and Northern Development Canada (AANDC).

    NA The organization provides kinship care services only.

    NA The organization provides services for foreign-born children only.

  • FP
    CA-FKC 2.06

    Organizations conduct an initial assessment of children’s risk of harm to self or others and when risks are identified, that information is used to: 
    1. inform decision-making;
    2. identify suitable resource families; and/or 
    3. develop safety plans with parents and resource families.

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