Private Organization Accreditation

As one of the largest family services agencies in the country, Child & Family Services has dedicated its resources to meet the needs of the community since 1873.


Anita Paukovits

Volunteer Roles: Peer Reviewer

Being a COA peer reviewer has clearly played a role in my professional development and has made me a better administrator at my own agency as a result!  To be part of a professional network that is on the cutting edge of program, practice, fiscal responsibility, and insuring Best Practice across the field is an amazing opportunity.
read more>>


Experiential Education provides safe, activity-based opportunities for learning and reflection that support the achievement of identified program outcomes.

CA-EES 7: Supervision

Participants are supervised, and group size is adjusted to promote safety and limit liability and risk.

Rating Indicators
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted, however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations (CA-HR 6.02) and training (CA-TS 2.03); or
  • Active client participation occurs to a considerable extent.
Practice requires significant improvement, as noted in the ratings for the Practice standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • A number of client records are missing important information  or
  • Client participation is inconsistent; or
  • One of the Fundamental Practice Standards received a rating of 3 or 4.
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or
  • Documentation is routinely incomplete and/or missing; or  
  • Two or more Fundamental Practice Standards received a rating of 3 or 4.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Procedures for establishing and adjusting personnel/participant ratios
    • Procedures regarding staff assignment for activities
    • Procedures that address solo activities
    • Coverage schedules for a recent three-month period
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Individuals and families served
    • Review case records
    • Review logs

  • FP
    CA-EES 7.01

    Group size is adjusted according to:

    1. the nature of the activity;
    2. the age and abilities of participants; and
    3. applicable legal requirements.

  • FP
    CA-EES 7.02

    Group activities are supervised by:

    1. at least two group leaders or instructors; and
    2. additional staff when known risks are present.

  • FP
    CA-EES 7.03

    Personnel-participant ratios are adjusted according to:

    • the level of the activity’s difficulty, risk, and distance from the organization’s central location;
    • the skill and experience of personnel; and
    • the age, developmental level, and needs of the group.

  • FP
    CA-EES 7.04

    For solo activities, a group leader or instructor:

    1. is responsible for the safety of that person or group;
    2. maintains sight or sound contact 24 hours a day, or has a plan for making contact in the event of urgent or emergent situations; and
    3. adjusts the degree of supervision to the participant’s ability, the terrain, and environmental conditions.

    NA The organization does not conduct solo activities.

  • FP
    CA-EES 7.05

    At least one person assigned to an activity or group:

    1. is certified by an organization with recognized expertise in the activity area when such certification is available; or
    2. has documented and verified training and actual experience, and can demonstrate competence in conducting the particular activity.

  • FP
    CA-EES 7.06

    A coverage and supervision plan is developed for groups physically distant from the organization’s central location and:

    1. indicates the reporting relationships and delegation of authority; and
    2. gives decision-making authority to a person qualified by a combination of education, field experience, technical and safety expertise, and maturity.

    Interpretation: “Physically distant” can mean off-property or off-site.

    NA The organization does not conduct trips or activities physically distant from the organization’s central location.

Copyright © 2019 Council on Accreditation. All Rights Reserved.  Privacy Policy and Terms of Use