WHO IS ACCREDITED?

Private Organization Accreditation

White's Residential & Family Services is Indiana's largest social services agency offering accredited and comprehensive residential, foster care, independent living, adoption, and home-based services.
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VOLUNTEER TESTIMONIAL

Bonnie Bagley

Volunteer Roles: Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

I have found that being a COA Volunteer builds my professional skills and experience in ways that more traditional workshops do not. The opportunity to learn about best practices through the COA standards and then see how agencies implement them is truly a growth experience.
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Purpose

The organization’s administrative and service environments are respectful, caring, safe, and accessible, and contribute to organizational productivity and effective service delivery.

FOC
CA-ASE 5: Tools and Equipment

Safety procedures govern the use of equipment, tools, and appliances found on-site or in the field, and staff:
  1. evaluate the potential hazards associated with a service recipients use of a particular tool, appliance, or piece of equipment;
  2. identify whether its use is appropriate to the users age and competency level; and 
  3. directly supervise the use of the item by service recipients as necessary.

Interpretation: “Equipment, tools, and appliances” include any item with the potential to cause harm to staff, volunteers, or service recipients/clients if used inappropriately, or if not kept in safe working order. This can include appliances such as microwaves or coffee makers. It can also include items used for arts and crafts such as scissors, as well as sports and outdoor equipment.

NA Service recipients use of tools, appliances, or equipment is limited to the supervised use of common office supplies.

Rating Indicators
1
The organization's practices reflect full implementation of the standard.
2
Practices are basically sound but there is room for improvement; e.g.,
  • While there are no reported safety concerns, safety procedures could be clarified with respect to one of the standard's elements.
3
Practice requires significant improvement; e.g., 
  • Procedures are not comprehensive, or do not address some tools or appliances, or do not include criteria for evaluating appropriateness; or
  • Safety procedures are not consistently applied among all service-delivery sites, and/ or in the field; or
  • Personnel evaluating potential hazards related to some tools or appliances are not qualified to do so; or
  • Understaffed programs sometimes result in unsupervised use of tools or equipment by service recipients who have been identified as needing such supervision.
4
Implementation of the standard is minimal or there is no evidence of implementation at all; e.g.
  • At least one of the standard's elements has not been addressed at all; or
  • Service recipients are at risk due to the organization's failure to establish or adhere to safety procedures; or
  • Licensure or certification has been denied or revoked due to failure to meet relevant health and safety codes and regulations.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Tools maintenance procedures
No On-Site Evidence
    • Interview:
      1. Maintenance personnel
      2. Relevant personnel
    • Observe facility
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