Pravin Patel, Human Services Manager II

COA Standards for Public Agencies

After extensive research, our team decided to pursue accreditation through the Council on Accreditation. We saw great value in the COA process which brilliantly harnesses the expertise and knowledge of our peers in the field to closely review and assess the quality of our programs and service delivery against research-informed and field-approved national standards of excellence. Notably, partnering with COA supports our agency’s continuous improvement efforts, aligns our work with best practices, and helps cultivate a well-developed, competent workforce dedicated to rendering top-notch service delivery to our community. As the first public services agency to be accredited in the state of California, the San Mateo County Human Services Agency strongly recommends the Council on Accreditation, because after all, who better than COA?

WHO IS ACCREDITED?

Private Organization Accreditation

Stillwater-based FamilyMeans provides services in budget and credit counseling, mental health, collaborative divorce, caregiver support, youth programming, and an employee assistance program. 
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ORGANIZATION TESTIMONIAL

Advantage Credit Counseling Service

Mary Loftus, VP, Agency Service

Our agency is preparing for reaccreditation under the Eighth Edition Standards. The COA site is well organized and very easy to use. Our team of employees working on the reaccreditation process has found the tools index to be very helpful, particularly some of the templates.
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