Pravin Patel, Human Services Manager II

COA Standards for Public Agencies

After extensive research, our team decided to pursue accreditation through the Council on Accreditation. We saw great value in the COA process which brilliantly harnesses the expertise and knowledge of our peers in the field to closely review and assess the quality of our programs and service delivery against research-informed and field-approved national standards of excellence. Notably, partnering with COA supports our agency’s continuous improvement efforts, aligns our work with best practices, and helps cultivate a well-developed, competent workforce dedicated to rendering top-notch service delivery to our community. As the first public services agency to be accredited in the state of California, the San Mateo County Human Services Agency strongly recommends the Council on Accreditation, because after all, who better than COA?

WHO IS ACCREDITED?

Private Organization Accreditation

Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.
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ORGANIZATION TESTIMONIAL

Nuevo Amanecer Latino Children's Services

Galo A. Rodriguez, M.P.H., President & CEO

Since Nuevo Amanecer Latino Children’s Services pursued its COA accreditation on October 14, 2004, this corporation has sustained a continuous quality improvement process by not looking whom to blame among the involved parties but improving what we have already done well… because good enough is not good enough.
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