Norma A. Duque, President and CEO

COA Standards for Private Organizations

Since Nuevo Amanecer Latino Children’s Services pursued its COA accreditation on October 14, 2004, this corporation has sustained a continuous quality improvement process by not looking whom to blame among the involved parties but improving what we have already done well… because good enough is not good enough. By the same token, our gratitude will never be enough to recognize and thank COA, to thank our “amigo” Richard, and to thank all and each of the members of COA staff. We have really enjoyed the fact that we are united by the power COA accreditation and by sharing our common mission by providing children and families, in a contextual and in a multicultural approach, with the best while performing with efficiency and efficacy with the best COA standards and best professional practices of excellence.   

-Jorge Alberto Acosta, Founder of Nuevo Amanecer Latino Children's Services

WHO IS ACCREDITED?

Private Organization Accreditation

Lutheran Social Services of New England is a high-performing nonprofit organization. LSS is a powerful difference maker and go-to resource, driving ourselves to constantly anticipate futures that are different from the past. For 140 years, LSS has been caring for people in need in New England.
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VOLUNTEER TESTIMONIAL

Bonnie Bagley

Volunteer Roles: Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

I have found that being a COA Volunteer builds my professional skills and experience in ways that more traditional workshops do not. The opportunity to learn about best practices through the COA standards and then see how agencies implement them is truly a growth experience.
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