COA has developed charts reflecting the evidence that evaluators will review in determining the level of compliance with the standards. These charts specify the evidence that is expected to be provided by the adoption service provider during initial and subsequent accreditation/approval cycles.

You will use the Table of Evidence as a guide to assemble your self-study and prepare for the on-site visit. The Tables of Evidence can be found alongside the standards in your MyCOA portal account, and are available on COA’s website.

Each chart includes three columns:

The Pre-Site Evidence column on the Chart includes evidence that should be provided in your self-study, which is submitted to COA and the Evaluators prior to the site visit.

The On-Site Documents column on the Chart includes evidence that you should have readily available for the Evaluators when they arrive for the site visit. The Evaluators may review these documents if they need further information to evaluate your compliance with the standards.

The On-Site Activities column on the Chart identifies the individuals who may be interviewed by the Evaluators during the site visit, as well as any necessary case record and personnel file reviews and other on-site activities.

The Evaluators have the discretion to request additional evidence if they need further information to properly rate a standard.

Table of Evidence Sample Excerpts
Financial and Risk Management
Evidence Chart

WHO IS ACCREDITED?

Private Organization Accreditation

Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.
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ORGANIZATION TESTIMONIAL

Family Services of the North Shore

Kathleen Whyte, Manager of Human Resources / Accreditation Coordinator

Family Services of the North Shore is about to enter our third accreditation cycle with COA. Accreditation has provided us with a framework that enables us to demonstrate accountability to our clients, our funders and our donors. There is no question that the accreditation process and COA have benefited our agency.
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