Several standards will be “not applicable” (NA) to some applicants, because the standards themselves are written with conditions or contingencies that may or may not apply to the agency or person. Evaluators will confirm, during the site visit, that the conditions exist to warrant an NA rating.

Tip Sheet: Pre-Approved Not Applicable Rating Options

This tip sheet includes a list of standards and corresponding
conditions that would make a rating of “NA” appropriate if the
ASP does not meet the standard. NA options . An statement is
typically found directly under a standard (see example below)
describing the conditions warranting a rating of NA.

When you decide that an NA is relevant to you, you must be
prepared to provide evidence to the Evaluators that supports that
determination.

In the example below, the NA statement follows the sub-section
standard.

WHO IS ACCREDITED?

Private Organization Accreditation

Consumer Credit Counseling Service of the Savannah Area's mission is to provide the best non-profit community service, dedicated to delivering professional and confidential counseling, debt management, housing counseling and consumer education to all segments of the community regardless of ability to pay.
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ORGANIZATION TESTIMONIAL

Family Services of the North Shore

Kathleen Whyte, Manager of Human Resources / Accreditation Coordinator

Family Services of the North Shore is about to enter our third accreditation cycle with COA. Accreditation has provided us with a framework that enables us to demonstrate accountability to our clients, our funders and our donors. There is no question that the accreditation process and COA have benefited our agency.
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