What happens during the site visit?

The Evaluator Team will provide the adoption service provider with every opportunity to demonstrate that its policies and/or procedures are in compliance with the Hague standards. It is important for the adoption service provider to demonstrate to the Evaluator Team how it complies with the requirements of the standards within its unique culture and service environment. In order to determine compliance, several layers of questions may be asked of the adoption service provider.

Case Record Review
The site visit begins with a document review, usually on a Sunday. This allows more time during regular business hours for meetings with staff and stakeholders. It also allows the team to fully participate in each aspect of the site visit.

Entrance Meeting
The Entrance Meeting is the formal “kickoff” of the site visit. This is when the team is introduced to your CEO/Executive Director, members of your governing body, executive staff, and other relevant staff who will be involved in the site visit. During this meeting, the Lead Evaluator will review what can be expected over the next few days.

Interviews
Interviews will be conducted with clients and/or personnel. The intent of interviews is to determine satisfaction with services, to determine if written policies and procedures are adhered to, and to help the team get a feel for the overall culture of the organization or individual’s practice.

Exit Meeting
The Exit Meeting is intended to provide you with some initial general feedback and to assure all key staff and board members understand what to expect next. This also allows you to bring closure to this part of the process. Specific detail about the ratings of compliance assigned will not be provided during the exit meeting.

WHO IS ACCREDITED?

Private Organization Accreditation

Family Services of Southeast Texas strengthens families through accessible, affordable counseling services and education for issues affecting family life, mental health and employment.  We also provide comprehensive domestic violence shelter and support services.
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VOLUNTEER TESTIMONIAL

Mike Angstadt

Volunteer Roles: Commissioner; Hague Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

Serving as a Team Leader for COA has been an enriching experience in many ways. Utilizing the Contextual Accreditation process to discern the means in which agencies, offering a variety of services, located throughout the US, Canada ,the Philippines and other countries provide best and most promising practices to their consumers has been particularly rewarding. read more>>

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