How do we provide an opportunity for our clients and the public to provide information to COA?

The information gathered through COA’s Public Comment survey is used by the Evaluator Team to learn how clients and members of the general public perceive your agency and experience its services.

The Coordinator will advise you to post information and a link on your website informing people how to provide COA with comments and information. You must keep this information and link posted on your website until you receive notificaiton that COA has issued a final decision on your application for accreditation, approval, or renewal.

WHO IS ACCREDITED?

Private Organization Accreditation

Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.
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VOLUNTEER TESTIMONIAL

Judy Kay, LCSW

Volunteer Roles: Peer Reviewer; Team Leader

In administration for 22 of 24 years at Child Saving Institute, a COA-accredited not-for-profit child welfare agency in Omaha, Nebraska. Retired approximately two years ago, I moved to Tucson, Arizona, where I advocate for children's rights as a Court Appointed Special Advocate (CASA) volunteer to three young children.
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