COA's monitoring and oversight processes verify an ASP’s continued compliance and with the Hague standards.

COA’s monitoring and oversight process is composed of the following components:

  1. Self-reporting of critical incidents and significant occurrences.
  2. Investigation of complaints filed in the Hague Complaint Registry.
  3. Completion of the Semi Annual Report on Complaints (SARC) and Annual Attestation (AA).
  4. Adverse action when an ASP has failed to maintain substantial compliance with the standards.

Please see COA’s Hague Accreditation and Approval Policies and Procedures Manual for more detailed information about monitoring and oversight requirements and procedures.

WHO IS ACCREDITED?

Private Organization Accreditation

Debt Education and Certification Foundation (DECAF), a private non-profit 501(c)(3) organization, provides high-quality financial education and counseling, with nationwide outreach throughout the U.S. DECAF is HUD-approved, and recognized as one of the 100 Best Companies to Work for in Texas.
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ORGANIZATION TESTIMONIAL

Children's Foundation of Mid America

James W. Thurman, President/CEO

Children’s Foundation of Mid America has been accredited through COA since 1983. The process of accreditation ensures that we meet or exceed the highest standards in the industry.
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