COA's monitoring and oversight processes verify an ASP’s continued compliance and with the Hague standards.

COA’s monitoring and oversight process is composed of the following components:

  1. Self-reporting of critical incidents and significant occurrences.
  2. Investigation of complaints filed in the Hague Complaint Registry.
  3. Completion of the Semi Annual Report on Complaints (SARC) and Annual Attestation (AA).
  4. Adverse action when an ASP has failed to maintain substantial compliance with the standards.

Please see COA’s Hague Accreditation and Approval Policies and Procedures Manual for more detailed information about monitoring and oversight requirements and procedures.

WHO IS ACCREDITED?

Private Organization Accreditation

CSS Healthcare Services provides Community based health services to the young, the elderly and to Individuals with Developmental Disability. Founded in 1997, we have the ability to offer a variety of quality community-based services to our clients, which has greatly contributed to our growth and success.
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ORGANIZATION TESTIMONIAL

Orange County Government, Youth & Family Services Division

Rodney J. Hrobar Sr., LMHC, CPP, Quality Assurance Manager

As the lead agency in Orange County, providing the safety net for children and families, it is reassuring that our clients can be confident that their needs will be addressed in accordance with the most stringent standards of public, as well as private, accountability as monitored and reviewed by the Council on Accreditation. 
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