Solutions to FAQs

The Solutions Database is a searchable knowledgebase containing answers to frequently asked questions (FAQs) regarding COA standards and the accreditation process. The entries comprised in the database are designed to help organizations and volunteers gain more detailed information about specific elements of COA’s accreditation process and offer further clarification on the standards. While the Solutions Database is a comprehensive representation of the most frequently asked questions COA receives, it does not contain responses to all questions. COA will continue to expand this resource over time with the help of your feedback.

To get started, either click a category within the Search Solutions section or enter a key word and/or standard within the Find Solutions Search Bar. For example, typing in “application,” “training,” “governing board” or “RPM 2” will return entries related to these subjects. See below for more tips on improving search results.

Please note that the search function is limited to database entries. To broadly search the COA website, please refer to the Search Bar located at the top of the page. If you are unable to find the answer you seek, please contact your Accreditation Coordinator, submit a case using your MyCOA portal or VIP account, or Contact Us.

WHO IS ACCREDITED?

Private Organization Accreditation

Consumer Credit Counseling Service of the Savannah Area's mission is to provide the best non-profit community service, dedicated to delivering professional and confidential counseling, debt management, housing counseling and consumer education to all segments of the community regardless of ability to pay.
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ORGANIZATION TESTIMONIAL

Orange County Government, Youth & Family Services Division

Rodney J. Hrobar Sr., LMHC, CPP, Quality Assurance Manager

As the lead agency in Orange County, providing the safety net for children and families, it is reassuring that our clients can be confident that their needs will be addressed in accordance with the most stringent standards of public, as well as private, accountability as monitored and reviewed by the Council on Accreditation. 
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