Spring 2012 Innovative Practice Award Winners

The Innovative Practices Award is presented to COA accredited and in-process organizations that demonstrate the effective application of new and forward-looking practices to improve service delivery.

The award provides an opportunity for organizations to share and be acknowledged for successfully and uniquely meeting the needs of a population and/or implementing distinctive methods for improving organizational capacity.

HeartShare’s Management Training Program

HeartShare designed an 18-month comprehensive Management Training Program (MTP) comprised of three tracks: Supervision and Management, Communication and Leadership. The overall goal is to improve staff satisfaction and retention by improving the skills of supervisors. Program evaluation results indicate MTP met the objectives and is progressing toward the overall goal.

Gateways: Combating Sexual Exploitation

Trafficking and commercial sexual exploitation of children (CSEC) has been a longstanding unaddressed problem in the United States.  After nearly a decade of advocacy, JCCA was finally funded to open Gateways, an innovative residential treatment program for girls (ages 12-16) who are CSEC victims.  JCCA is one of the oldest and largest non-sectarian child and family services agencies in the nation, delivering quality services to over 16,000 children and family members annually in the greater New York City region.

To see more innovative practice award winners, click here.

WHO IS ACCREDITED?

Private Organization Accreditation

Sweetser, a Maine non-profit agency operating since 1828, provides comprehensive mental and behavioral health and substance abuse treatment services. Statewide, it serves around 15,000 consumers a year, including children, adults, and families in outpatient, office-based, and residential settings.
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VOLUNTEER TESTIMONIAL

Bonnie Bagley

Volunteer Roles: Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

I have found that being a COA Volunteer builds my professional skills and experience in ways that more traditional workshops do not. The opportunity to learn about best practices through the COA standards and then see how agencies implement them is truly a growth experience.
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