Important Update to the Generic Service Summary Supplement (GSS)

Private/Canadian organizations will be able to opt-in or opt-out of the GSS supplement for each applicable program as of June 11, 2018

For Private and Canadian Organizations

As part of COA’s effort to streamline and strengthen our current business model, we will no longer require that organizations complete the Generic Service Summary Supplement (GSS) for programs that cannot be reviewed under an existing COA service section. This option allows organizations to prioritize services and maximize their time and resources while working towards achieving COA accreditation/reaccreditation in order to have the greatest impact on the people they serve. 

Organizations will be able to opt-in or opt-out of the GSS supplement for each applicable program as of June 11, 2018. For organizations currently in-process that have been assigned GSS, please contact your Accreditation Coordinator to discuss the update and how it may apply to your current accreditation cycle. 

For more information on the GSS supplement, please refer to the GSS Fact Sheet – Private, Public, Canadian


Private Organization Accreditation

Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.


Domestic Violence Intervention Services, Inc.

Donna Mathews, Associate Director

Becoming accredited and maintaining our accreditation through COA has helped us increase our professionalism and thereby provide better services to domestic violence, sexual assault, stalking, and dating violence survivors.
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