Updated Disaster Recovery Standards

Our Disaster Recovery Case Management standards were updated to provide further guidance to organizations responding to incidents of mass violence victimization.

The changes highlight the distinct needs of individuals who have suffered or witnessed man-made disasters, such as mass violence. Considerations around trauma-informed and culturally-responsive practices were strengthened and further incorporated into the standards, specifically when it comes to serving individuals with limited English proficiency, and LGBT and gender non-conforming service recipients. Recommendations regarding Mental Health First Aid and suicide prevention were added and we raised expectations around supervising direct service providers who work in high-intensity crisis situations. 

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WHO IS ACCREDITED?

Private Organization Accreditation

As one of the largest family services agencies in the country, Child & Family Services has dedicated its resources to meet the needs of the community since 1873.
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VOLUNTEER TESTIMONIAL

Bonnie Bagley

Volunteer Roles: Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

I have found that being a COA Volunteer builds my professional skills and experience in ways that more traditional workshops do not. The opportunity to learn about best practices through the COA standards and then see how agencies implement them is truly a growth experience.
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