Call to Action - Callers in Crisis Need Local Support

Does Your Agency Operate a Crisis Call Center? If So, Lifeline Needs You!


The following article is provided by the National Suicide Prevention Lifeline:

The Lifeline is the nation’s public safety net for all American residents in emotional distress or suicidal crisis. We provide free and confidential emotional support 24 hours a day, 7 days a week.  We’re committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness.  Through our toll-free number 800-273-TALK, the Lifeline is a national service designed to seamlessly connect people in every state to local crisis centers, so they are able to get the best care, nearest to them.  

Does your agency operate a crisis call center?  If so, we need you!  The strength of the Lifeline comes from our network of more than 150 local crisis centers, who work together to create this public safety net. The process to become a member only takes a few steps, and once you are enrolled, you have access to some great resources.  And, if you have met the COA accreditation standards, you are already halfway there.

Why Join the Lifeline?  

  • The benefits.  Being a member of the Lifeline enables your organization to have access to some great perks – from technical resources for your staff while they answer the calls, to exclusive grant opportunities, free chat software, dynamic call volume reports, clinical support and consultation, and much more!  We aim to please.  
  • The flexibility.  We realize how fast things can change, and we do our best to support this fast-paced environment.  Our members can change their coverage area, and hours of operation at any time, and have access to emergency support 24/7.
  • But most importantly, because the people calling the Lifeline are those from your local community.  When you join, centers choose their coverage area (you can pick either your local zip codes, area codes, or counties).  This means that you are serving your local community, while receiving the support of a national program.  

To learn more about joining the Lifeline, please contact Carole Ludwig, Director of Member Services, at cludwig@mhaofnyc.org. Ready to take the next step?  Click here.

Be a local voice in our national community of crisis centers!

WHO IS ACCREDITED?

Private Organization Accreditation

Northside Psychological Services is a combination of both private practice and community mental health provider. We provide services to children and adults (EAP, private insurance, private pay, etc.) in our private practice setting. In our Community Care Program, we provide services to children and adolescents in their homes.
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ORGANIZATION TESTIMONIAL

Orange County Government, Youth & Family Services Division

Rodney J. Hrobar Sr., LMHC, CPP, Quality Assurance Manager

As the lead agency in Orange County, providing the safety net for children and families, it is reassuring that our clients can be confident that their needs will be addressed in accordance with the most stringent standards of public, as well as private, accountability as monitored and reviewed by the Council on Accreditation. 
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