News Detail

Call to Action - Callers in Crisis Need Local Support

Does Your Agency Operate a Crisis Call Center? If So, Lifeline Needs You!


The following article is provided by the National Suicide Prevention Lifeline:

The Lifeline is the nation’s public safety net for all American residents in emotional distress or suicidal crisis. We provide free and confidential emotional support 24 hours a day, 7 days a week.  We’re committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness.  Through our toll-free number 800-273-TALK, the Lifeline is a national service designed to seamlessly connect people in every state to local crisis centers, so they are able to get the best care, nearest to them.  

Does your agency operate a crisis call center?  If so, we need you!  The strength of the Lifeline comes from our network of more than 150 local crisis centers, who work together to create this public safety net. The process to become a member only takes a few steps, and once you are enrolled, you have access to some great resources.  And, if you have met the COA accreditation standards, you are already halfway there.

Why Join the Lifeline?  

  • The benefits.  Being a member of the Lifeline enables your organization to have access to some great perks – from technical resources for your staff while they answer the calls, to exclusive grant opportunities, free chat software, dynamic call volume reports, clinical support and consultation, and much more!  We aim to please.  
  • The flexibility.  We realize how fast things can change, and we do our best to support this fast-paced environment.  Our members can change their coverage area, and hours of operation at any time, and have access to emergency support 24/7.
  • But most importantly, because the people calling the Lifeline are those from your local community.  When you join, centers choose their coverage area (you can pick either your local zip codes, area codes, or counties).  This means that you are serving your local community, while receiving the support of a national program.  

To learn more about joining the Lifeline, please contact Carole Ludwig, Director of Member Services, at cludwig@mhaofnyc.org. Ready to take the next step?  Click here.

Be a local voice in our national community of crisis centers!

WHO IS ACCREDITED?

Private Organization Accreditation

CSS Healthcare Services provides Community based health services to the young, the elderly and to Individuals with Developmental Disability. Founded in 1997, we have the ability to offer a variety of quality community-based services to our clients, which has greatly contributed to our growth and success.
read more >>

ORGANIZATION TESTIMONIAL

Brewer-Porch Children's Center

James W. Thompson, Executive Director

The COA standards as applied to the operations at Brewer-Porch Children’s Center at The University of Alabama has given the administration an opportunity to examine best practice and improve the quality of care provided to clients.
read more>>

Copyright © 2017 Council on Accreditation. All Rights Reserved.  Privacy Policy and Terms of Use