Updated Standards for Employee Assistance Programs (EAP) Available for Field Comment

A panel of representatives from the EAP field identified changes needed to appropriately reflect the structure of and best practices for EAP organizations.

COA has been working with a panel of representatives from the Employee Assistance Program (EAP) field to review and update the standards for Employee Assistance Programs. The focus of the review was to identify changes that needed to be made to appropriately reflect the structure of and best practices for EAP organizations. This review included all of COA's Administration and Management Standards, the Service Delivery Administration standards and the EAP service standards. 

The standards will be open for field comment until March 27

View the standards and send us your feedback!


Private Organization Accreditation

Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.


ClearPoint Credit Counseling Solutions

Tim Spearin, Vice President, Quality Assurance

ClearPoint Credit Counseling Solutions has been accredited by the Council on Accreditation (COA) since 1996.  Reaccreditation attests that a member organization continues to meet the highest national operating standards as set by the COA.  It also provides assurance that ClearPoint Credit Counseling Solutions is performing services which the community needs, conducting its operations and funds successfully.
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