Optimist Boy’s Home & Ranch, Inc., Los Angeles, CA

Vital Factors: Your Way to Success

Abstract: In 2007, OYHFS’supper management was approved by its Board of Directors to undertakean extensive training course called Management Action Plan (MAP), with the agency’s goal of surviving the upcoming county-, state- and country-wide budget crisis. Inspired by a book called Vital Factors: The Secret to Transforming Your Business - And Your Lifeall executive team members attended a two-day training to devise personal, management, and agency goals. After the training, our team implemented a monthly MAP meeting and developed a long-term plan for theagency, including agency-wide, program-specific, and personal key objectives for each fiscal year. Based on this long-term plan, we have developed monthly goals to track our follow-through and success, and have evaluated our annual goals each fiscal year. All data are captured in the attached Vital Factor Spreadsheet, which is reviewed monthly during our MAP meeting.

This process has helped the executive team address different budget situations, including planning new programs, closing programs, and laying-off staff in a professional and rational step-by-step process. It has also helped the Board of Directors to be more involved in decision-making, andin setting and reviewing of goalsin a more professional way.To our knowledge, we are the only Los Angeles County Child Welfare Agency using this management system.

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Private Organization Accreditation

CSS Healthcare Services provides Community based health services to the young, the elderly and to Individuals with Developmental Disability. Founded in 1997, we have the ability to offer a variety of quality community-based services to our clients, which has greatly contributed to our growth and success.


Anita Paukovits

Volunteer Roles: Peer Reviewer

Being a COA peer reviewer has clearly played a role in my professional development and has made me a better administrator at my own agency as a result!  To be part of a professional network that is on the cutting edge of program, practice, fiscal responsibility, and insuring Best Practice across the field is an amazing opportunity.
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