Fall 2011

Winning Innovative Practices

Miami-Dade County, Department of Human Services, Miami, FL
The Coordinated Victims Assistance Program

Lawrence Hall Youth Services, Chicago, IL
Clinically Appropriate Length of Stay: Youth and Staff Driven Process for Residential Program Re-Design

Runner-Up Innovative Practices

Optimist Boy’s Home & Ranch, Inc., Los Angeles, CA
Vital Factors: Your Way to Success


Private Organization Accreditation

Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.


Audrey Coleman, RN-MSN

Volunteer Roles: Military Reviewer; Peer Reviewer; Team Leader

My first experience with COA was in 1999 with what was a NC Area Program. I started as a peer reviewer in 2005, doing two to four site visits a year. I am also a team leader and have recently been approved to be a military reviewer.
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