Leadership Team

Richard Klarberg, JD is the President and CEO of the Council on Accreditation (COA). Prior to joining COA in 2001, he was the Senior Vice President of the North Shore-LIJ Health System, the Executive Vice President of the American Health Foundation, and a member of the law firm, Javits & Javits. He served two years in VISTA—the domestic Peace Corps—and taught developmentally challenged children in a New York City public school. He is a graduate of Brooklyn Law School and Queens College of the City University of New York.

Jim Carr, MBA, CPA, CTP, CMA is the CFO of the Council on Accreditation (COA). He is responsible for COA's financial affairs including financial reporting, budgeting and forecasting and cash management. Prior to joining COA in 2010, Jim held Senior Financial Officer positions most recently at Cerami & Associates, Inc. and Crossborder Exchange Corporation. He has an extensive background in financial planning and control, accounting and reporting, treasury, financial analysis, and systems development. Jim graduated from Fairleigh Dickinson University with a BS in Accounting and an MBA in Finance.

Christina M. Byrne, MSW is the Senior Vice President for Accreditation Operations of the Council on Accreditation (COA), responsible for supporting COA's strategic and operational goals by managing Accreditation Programs for all lines of COA business, including Private, Public, Canadian, After School, Hague, and Department of Defense, as well as Volunteer Services and Training and Technical Assistance. Prior to joining COA in February 2011, Christina was the Director of Planning and Performance Improvement at Catholic Charities of the Archdiocese of Washington, Inc., where she worked with leadership to develop and implement the strategic vision for organizational growth, and spearheaded the organization's initial pursuit of accreditation post-merger, and was a COA Peer Reviewer and Team Leader. She has a BA in Psychology from Rutgers University and a Master's of Social Work Administration from Temple University.

Kathy Hechtlinger, BS is the Vice President for Human Resources at the Council on Accreditation (COA), where she is responsible for the overall direction and oversight of COA's human resource operations. Prior to joining COA in 2009, she had 20 years' experience in human resource strategic and operational roles with a particular emphasis in leadership, engagement, culture, and organizational and individual effectiveness. Kathy is a member of the Society for Human Resource Management and was an Executive Board Member of Wharton's Research Advisory Group. She has a BS in Industrial and Labor Relations from Cornell University.

Stephanie Pacinella, MA is the Vice President for Standards Development of the Council on Accreditation (COA). She joined COA in 2001 in the Standards Development department focusing on best practices in behavioral health and has since broadened her responsibilities. Stephanie currently oversees all standards development initiatives and has been instrumental in the design and implementation of best-practice standards for non-profit, for-profit and governmental agencies/organizations. Stephanie has a BA in Psychology from the State University of New York at Oswego and an MA in Community Psychology from Marist College.

Joseph Seoane, BA is the Vice President for Client Relations of the Council on Accreditation (COA) and in his current role collaborates with his departmental colleagues in interfacing with all of COA's accredited and prospective organizations across all its business lines with regard to their pursuit of accreditation. Prior to joining COA in 1998, Joseph was a project coordinator at the Legal Action Center (LAC) in New York City, where he assisted in the development and coordination of legal conferences and trainings across the United States. LAC is the only non-profit law and policy organization in the U.S. whose sole mission is to fight discrimination against people with histories of addiction, HIV/AIDS, or criminal records, and to advocate for sound public policies in these areas. Joseph holds a BA in English from Fordham University.

Timothy Stockert, MBA, MSW is the Vice President for IT and Business Intelligence of the Council on Accreditation (COA) and oversees all electronic business operations, including COA's database and website, and its network administration. He started at COA in 2001 and has served in progressively responsible positions including as an Accreditation Coordinator and the Director of Training. Tim has assumed a leadership role in ensuring excellence in COA's business process improvement activities, as well as the implementation of associated, best-practice technology solutions. He has a BA in Psychology from Creighton University and a dual Master's degree in Business and Social Work from the Robert H. Smith School of Business and the Kaplan School of Social Work at the University of Maryland.


Private Organization Accreditation

White's Residential & Family Services is Indiana's largest social services agency offering accredited and comprehensive residential, foster care, independent living, adoption, and home-based services.


Holy Family Institute

Sister Linda Yankoski, President/CEO

The Council On Accreditation provides all stakeholders involved in the delivery of social services the assurance that the organization is credible, effective, and is committed to quality improvement. The COA process is an important tool for anyone involved in leading an organization to establish best practices and maintaining and updating these practices over time.
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