Leadership Team

Richard Klarberg, JD is the CEO of the Council on Accreditation (COA). Prior to joining COA in 2001, he was the Senior Vice President of the North Shore-LIJ Health System, the Executive Vice President of the American Health Foundation, and a member of the law firm, Javits & Javits. He served two years in VISTA—the domestic Peace Corps—and taught developmentally challenged children in a New York City public school. He is a graduate of Brooklyn Law School and Queens College of the City University of New York.

Jim Carr, MBA, CPA, CTP, CMA is the CFO of the Council on Accreditation (COA). He is responsible for COA's financial affairs including financial reporting, budgeting and forecasting and cash management. Prior to joining COA in 2010, Jim held Senior Financial Officer positions most recently at Cerami & Associates, Inc. and Crossborder Exchange Corporation. He has an extensive background in financial planning and control, accounting and reporting, treasury, financial analysis, and systems development. Jim graduated from Fairleigh Dickinson University with a BS in Accounting and an MBA in Finance.

Kathy Hechtlinger, BS is the Vice President of Human Resources at the Council on Accreditation (COA), where she is responsible for the overall direction and oversight of COA's human resource operations. Prior to joining COA in 2009, she had 20 years' experience in human resource strategic and operational roles with a particular emphasis in leadership, engagement, culture, and organizational and individual effectiveness. Kathy is a member of the Society for Human Resource Management and was an Executive Board Member of Wharton's Research Advisory Group. She has a BS in Industrial and Labor Relations from Cornell University.

Stephanie Pacinella, MA is the Vice President of Evolving Practice and Standards Development of the Council on Accreditation (COA). She joined COA in 2001 in the Standards Development department focusing on best practices in behavioral health and has since broadened her responsibilities. Stephanie currently oversees all standards development initiatives and has been instrumental in the design and implementation of best-practice standards for non-profit, for-profit and governmental agencies/organizations. Stephanie has a BA in Psychology from the State University of New York at Oswego and an MA in Community Psychology from Marist College.

Joseph Seoane, BA is the Vice President of Client Relations of the Council on Accreditation (COA) and in his current role collaborates with his departmental colleagues in interfacing with all of COA's accredited and prospective organizations across all its business lines with regard to their pursuit of accreditation. Prior to joining COA in 1998, Joseph was a project coordinator at the Legal Action Center (LAC) in New York City, where he assisted in the development and coordination of legal conferences and trainings across the United States. LAC is the only non-profit law and policy organization in the U.S. whose sole mission is to fight discrimination against people with histories of addiction, HIV/AIDS, or criminal records, and to advocate for sound public policies in these areas. Joseph holds a BA in English from Fordham University.

Timothy Stockert, MBA, MSW is the Vice President of IT and Project Management at the Council on Accreditation (COA) and oversees the data analytics department and all electronic business operations, including COA's database and website, and its network administration. He started at COA in 2001 and has served in progressively responsible positions including as an Accreditation Coordinator and the Director of Training. Tim has assumed a leadership role in ensuring excellence in COA's business process improvement activities, as well as the implementation of associated, best-practice technology solutions. He has a BA in Psychology from Creighton University and a dual Master's degree in Business and Social Work from the Robert H. Smith School of Business and the Kaplan School of Social Work at the University of Maryland. He is also an avid athlete who has run nearly 50 marathons, 3 ultra marathons, and 6 Ironman triathlons. He commutes to-and-from COA on a bike every day.

Shannon Green, MA, LMHC is the Vice President of Accreditation and is responsible for overseeing the day-to-day operations, which is responsible for facilitating organizations through the accreditation process by providing valuable insight, standards interpretations, and technical assistance to organizations seeking accreditation. She has a BA in Psychology from the University of West Florida and a MA in Counseling from Webster University.  She is a Licensed Mental Health Counselor with over 20 years of experience working on behalf of children and families. Prior to joining COA in 2013, she spent her career working in an Intensive Residential Treatment Center and Specialized Therapeutic/Treatment Foster Care programs.  She is accomplished in counseling, psycho-social assessments, crisis intervention and advocacy specifically for children and adolescents with severe emotional and behavioral issues. For years, Shannon has enjoyed training staff and caregivers on better understanding youth that have experienced severe trauma and how to best support them.  Presently, she is grateful for the opportunity to assist organizations in implementing best practices for their staff and for those that they serve in their communities.


Private Organization Accreditation

Catholic Charities alleviates human suffering and improves the quality of life of 100,000 people annually, regardless of religious background. A staff of 600 provides support and services related to housing, food, mental health, children's services, addiction treatment, and domestic violence services.


Domestic Violence Intervention Services, Inc.

Donna Mathews, Associate Director

Becoming accredited and maintaining our accreditation through COA has helped us increase our professionalism and thereby provide better services to domestic violence, sexual assault, stalking, and dating violence survivors.
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