Board of Trustees

Ralph Bayard

Senior Director, Systems Improvement and Strategic Consultation

Casey Family Programs
Seattle, WA

Dr. Ralph Bayard is a Senior Director for Systems Improvement and Strategic Consultation at Casey Family Programs.  In addition to serving as the lead consultant for systems reform in the states of North Carolina and S. Dakota, he leads and coordinates the organization’s national work efforts in consulting with state, county, and tribal jurisdictions choosing to address race equity and reduce disproportionate representation and disparities for children of color in their child welfare systems.  Dr. Bayard served as the Casey Family Programs lead representative to the Alliance for Racial Equity in Child Welfare, an alliance of all of the Casey Foundations including Annie E. Casey/Casey Family Services, Marguerite Casey, Jim Casey Youth Opportunities Initiative, and the Center for the Study of Social Policy. Dr. Bayard co-chaired the Casey Family Programs national Breakthrough Series Collaborative (BSC) on Disproportionality, and served as a faculty member of the California Disproportionality Project and the Iowa BSC on Disproportionality. Dr. Bayard received his doctorate from the University of Washington in Educational Leadership and Policy Studies.  He also received his Masters’ and Bachelors’ degrees in Communications, also at the University of Washington.

Melissa Devlin


Family Focused Treatment Association 
Hackensack, NJ

Melissa Devlin is an association management professional with over 20 years of experience in non-profit and association management. She is currently the Administrator of the Family Focused Treatment Association (FFTA), the leading advocate for treatment foster care. In her role she manages the day-to-day operations of a national association of over 450 child welfare agencies that provide treatment foster care and other family-based treatment services to hundreds of thousands of children, youth, and families each year. She provides leadership and technical assistance to the association’s 24 chapters, 10 committees, the Board of Directors and its consultants and advisors.  Prior to joining FFTA, Melissa was the Director of Membership Services at the Institute of Management Consultants, where she administered the association’s Certified Management Consultant accreditation program. Melissa currently serves on the Board of Directors of Gallop to Success, a non-profit organization that offers at-risk girls a life changing experience through the healing power of the horse. 

Nancy R. Droesch


WILLO LLC – Women in Leadership Launching Opportunities
St. Louis, MO

Nancy Droesch is Co-Founder of WILLO LLC – Women in Leadership Launching Opportunities.  WILLO is dedicated to assisting companies in their initiatives for the retention, development and advancement of their women leaders.  She is a retired audit partner of Deloitte & Touche LLP, where she spent 33 years serving both private and public clients in numerous industries including not-for-profit, health care, education, consumer products and agri-business. Her responsibilities included leading multidisciplinary teams in bringing tax, consulting and audit services to her clients.  In addition, Nancy has been active in the St. Louis community currently serving on the boards of Emmaus Homes, Inc. and First Presbyterian Church of Kirkwood.  She previously served as Treasurer of the Partnership for Downtown (now known as Downtown STL), Chair of Edgewood Children Center (now known as Great Circle) and Chair of Confluence St. Louis (now known as FOCUS St. Louis).  Nancy is a CPA and is a member of the MSCPA and AICPA.  She received her Masters of Business Administration from Washington University and her Bachelor of Science in Accounting at Miami University, Ohio

Ric Estrada

President & CEO

Metropolitan Family Services
Chicago, IL

Ric Estrada is CEO of Metropolitan Family Services. Since 2011 Estrada has helped the agency grow by 60 percent in revenue and families served. Estrada has nearly three decades of leadership experience in human services, philanthropy and government. Prior to joining Metropolitan Estrada served as First Deputy Commissioner of the City of Chicago’s Department of Family and Support Services (DFSS). Before that he served as Executive Director of Erie Neighborhood House in Chicago, where his accomplishments included founding the Erie Elementary Charter School. His civic and community involvement includes appointment to the Board of Trustees/ Director of the University of Illinois, Leadership Greater Chicago, the Woods Fund of Chicago, the Cook County Hospital and Health System, and the Chicago Council on Global Affairs Selection Committee, Emerging Leaders Program. Estrada’s awards include being named an American Marshall Memorial Fellow, receiving the City Club of Chicago’s John A. McDermott Award for Distinguished Social Leadership, the University of Illinois at Chicago City Partner Award, and the University of Chicago’s Inaugural 2014 SSA Social Impact Alumni Award. 

Jenni Frumer

Chief Executive Officer

Alpert Jewish Family & Children's Service 
West Palm Beach, FL

Jenni Frumer is the Chief Executive Officer at the Alpert Jewish Family & Children's Service (AJFCS) and Jewish Residential and Family Services (JRFS) in West Palm Beach, Florida. She is licensed as a Clinical Social Worker and a Mental Health Counselor, has National Board Certification in Geriatric Counseling and is a Florida State Registered Guardian. Ms. Frumer has developed and set the standards for many of AJFCS' programs, including the agency’s Centralized Information, Referral and Assistance Program, the Baby Boomers Ambassadors project, the Enhanced Companion program (seniors-helping-seniors), the Holocaust Survivors' Assistance Program, and other Long Term Care services to seniors and the disabled, including Residential programs and the Guardianship program. Also, the Ambassadors Strategic Model, which is unique peer-volunteer civic engagement project, focused on Aging-in-Place.

Chuck Johnson

President & CEO

National Council For Adoption
Alexandria, VA

Chuck Johnson serves as President and CEO of the National Council for Adoption (NCFA) and is the Director of the Infant Adoption Training Initiative. In his current position, Johnson is responsible for coordinating efforts among member agencies and professionals involved in national and global adoption advocacy. He is the primary editor of NCFA’s highly rated Consider the Possibilities curriculum and is also the project manager and editor of the Intercountry Adoption Journey: Hague-Compliant Training from NCFA, a web-based training for prospective adoptive parents that promotes the learning objectives required by the Hague Convention on Intercountry Adoption.  Prior to joining NCFA, Johnson served 17 years with a licensed child-placing agency in Alabama, including eight years as its executive director.

Sarah Kastelic

Executive Director

National Indian Child Welfare Association
Portland, OR

Dr. Sarah Kastelic became the executive director of the National Indian Child Welfare Association in January 2015, assuming the responsibility from founding director Terry Cross. Dr. Kastelic was selected to succeed Cross in 2011 and spent four years under his guidance, assuming increasing responsibility of operations and management of the 28-year-old national child advocacy organization. Prior to joining NICWA, Dr. Kastelic led the National Congress of American Indians’s (NCAI) welfare reform program and was the founding director of NCAI’s Policy Research Center. Her experience with NCAI gave her a sense of the need for timely, credible data to inform policymaking at the tribal and national levels. She also saw firsthand the tension between tribes reacting to the policy proposals of others and the opportunities for tribes to develop their own, proactive policy solutions. In November 2014, national leadership network Independent Sector awarded Dr. Kastelic its American Express NGen Leadership Award, calling her “a transformational leader working to further policy research that empowers American Indian and Alaska Native communities.” Dr. Kastelic is Alutiiq, an enrolled member of the Native Village of Ouzinkie. After receiving a bachelor’s degree from Goucher College, she earned a master’s degree and PhD from the George Warren Brown School of Social Work at Washington University in St. Louis.

Susan C. Keating

President & Chief Executive Officer

National Foundation for Credit Counseling
Washington, DC

Susan C. Keating is the President and Chief Executive Officer of the National Foundation for Credit Counseling (NFCC). NFCC certified financial counselors provide financial education to nearly 2 million clients each year.  Prior to joining the NFCC, Keating spent 29 years in financial services and during her tenure was the highest ranking female CEO of a U.S. bank holding company. From 2000-2002 she was President and Chief Executive of Allfirst Financial, Inc. Keating joined Allfirst Financial as Executive Vice President and head of retail banking in 1996. In 1997, she was appointed President and Chief Executive Officer of Dauphin Deposit Bank and The York Bank. In 1999, Keating was appointed President and Chief Operating Officer of Allfirst Financial Inc. and Allfirst Bank, and in 2000 was appointed Chief Executive Officer.

Christopher Leung

Former Chief Executive Officer

Catholic Charities, Catholic Social Services and Sign of Hope Society
Alberta, Canada

Christopher Leung joined Catholic Social Services/Catholic Charities in 1981 and was appointed Chief Executive Officer of Catholic Social Services, Catholic Charities and Sign of Hope Society in 2002. Accredited by COA since 1977, Catholic Social Services has an annual budget of $63 million, 1200 staff and 1800 volunteers. As the largest multi-function social services agency in Canada, it offers over 100 programs to people of all faiths and cultures (e.g. children, youth, families, persons with disabilities, refugees, immigrants, substance abusers, parolees etc.) in Central and Northeast Alberta. He retired in June 2012 after fulfilling a 10-year commitment to the Chief Executive Officer position. Leung has served COA in many volunteer capacities as a COA Peer Reviewer, Team Leader, and as a Commissioner, and received the Peer Reviewer of the Year Award in 1999. Leung served on the Board of Child Welfare League of Canada and has previously served on COA’s board.  He has training in (B.Soc .Sc., MA, MS and PhD) in Social Work, Social Policy, Public Administration and Management Studies.

Patti J. Lyons, Trustee Emeritus

Former President & Chief Executive Officer

Consuelo Foundation
Honolulu, HI

Now retired, Patti Lyons served as the Consuelo Foundation’s CEO since its inception in 1988. The Consuelo Foundation serves abused/neglected children, women and families in the Philippines and Hawaii.  She has been in direct practice and administration of social services since 1961 when she began her career in County Public Welfare servicing families with children in need.  She served as Child Welfare Consultant with the Indiana State Department of Public Welfare, to establish child welfare services where there was none. After moving to Hawaii, she opened the first satellite outreach office in Waianae, Oahu, for Child and Family Service (CFS) where she became the Assistant Executive Director.  She became the CFS Executive Director in 1980, and the President and CEO in 1985 when the corporate model was adopted.  Lyons returned to school and received an advanced degree in Business Management.

Stephen C. Mack

Inverness, IL

Stephen C. Mack retired in March 2006 from both ABN AMRO Bank and its wholly owned banking subsidiary, LaSalle Bank, where he held the position of Executive Vice President. Prior to joining ABN AMRO/LaSalle Bank in June 1997, Mack was a partner with Ernst & Young LLP, where he was admitted to the partnership in 1981.  He currently serves on the Board of Governors of Northwestern University Library, the Board of Directors of Alzheimer’s Association-Greater Illinois Chapter and the Board of Directors of National Runaway Switchboard.  He also serves on the Board of Directors of Children's Home and Aid Society Foundation, and the national Boards of Directors of both Families International, Inc. and its affiliated organizations, Alliance for Children and Families and FEI Behavioral Health, Inc.

Polina Makievsky

Chief Operating Officer

Alliance for Children and Families
Milwaukee, WI

Polina Makievsky is Chief Operating Officer for the Alliance for Children and Families.  She joined the Alliance in April 2010. Most recently, Makievsky was director of programs at Alliance member La Casa de Esperanza in Waukesha, Wis. At La Casa, she managed multiple programs and departments, including services for children, youth, and families; the workforce development and financial stability program; outpatient mental health services and an alcohol and other drugs abuse clinic; senior housing program; and the fitness center. Prior to joining La Casa, Polina worked in Washington, D.C., as director of model programs for the Points of Light Foundation.

Jeff Peterson

Executive Director, Home Campus  

Boys Town Nebraska/Iowa

Jeff Peterson serves as the Executive Director for the Home Campus of Boys Town.  Fr. Steven Boes serves as the National Executive Director of the organization.  In Jeff’s current position, he is responsible for the operation of the historic Boys Town village which serves 400 at risk youth in family-style residential programs.  Boys Town Campus provides quality residential services, High School and Middle school services as well as a variety of programs that support the youth while they are on campus and after they depart. Jeff has had a variety of roles within the organization including being the Executive Director of the Boys Town Washington DC site for several years.  Jeff started his career at Boys Town 31 years ago as a family-teacher working directly with the children which is a role he is still most proud of. Jeff holds a master’s degree in Public Administration from the University of Nebraska.

Dr. Andrew J. Schneider-Muñoz

Deputy Chief Performance Measurement & Evaluation Officer; Senior Fellow

National Court Appointed Special Advocate Association
Philadelphia, PA

Dr. Munoz is a Harvard-trained child psychologist and anthropologist who helped to found a new national certification for direct care professionals now available to youth workers in after-school, juvenile justice, child welfare and other practice settings for children, youth, and families. Editor of the Journal of Child & Youth Care Work, which reaches the leaders in more than 100 countries, he is the President of the Association for Child and Youth Care Practice, the national professional development association in the US. 

Viviane Ngwa

Executive Director

National Youth Advocate Program-IL
Chicago, IL

Viviane Ngwa holds a Master’s Degree in Social Work and a Graduate Certificate in Global Policy Studies from the University of Georgia; with a Leadership & Entrepreneurial Certificate from Babson College, Boston.  She is an Illinois licensed Clinical Social Worker with more than 20 years of experience in the human services field in both the nonprofit as well as for-profit arenas having led core growth and new business development in multiple states. She comes with leadership experience in the provision of services to individuals with intellectual and developmental disabilities as well as extensive experience in the child welfare field across various states. She also comes with international experience in child welfare. Besides social work-related travels to South Africa, Cambodia and China, Viviane is the current chair of Social Work Tri-City Exchange between Chicago; Hamburg, Germany and Birmingham, England; a social worker exchange program managed in partnership with Chicago Sister Cities, Inc. and Dominican University.  She was invited by the American Embassy as a subject matter expect and led discussions and presentations on de-institutionalization and community placement options for children stepping out of state-ran residential facilities in Latvia and Lithuania. Viviane is a COA Peer Reviewer, Team Leader, Hague Evaluator and is a current member of the Board of Directors of Family Focused Treatment Association (FFTA) as well as a past Board President. 



Timothy F. Noelker, Trustee Emeritus


Thompson Coburn LLP
St. Louis, MO

Timothy F. Noelker has served as a Trustee (2005-2014) and Board Chair (2011-2013) of the Council on Accreditation. He is a partner in the law firm of Thompson Coburn LLP, and is a member of the firm’s Federal Practice Group in St. Louis and Washington, D.C.  Tim has also served as a Law Clerk to U. S. District Judge Edward L. Filippine and as a Trial Attorney in the Attorney General’s Honors Program in the U.S. Department of Justice in Washington D.C.  He has been active for many years in the child welfare field, having served as a board member and board president of Edgewood Children's Center in St. Louis, board member and board chair of the Child Welfare League in Washington, D.C., and as a member of the National Council for the Brown School (Social Work, Public Health & Public Policy) at Washington University in St. Louis.  He also served on the Advisory Board for the State of Missouri's Division of Youth Services, a nationally recognized model for youth corrections.  In June 2013, Tim was elected to the Board of Trustees of Catholic Charities USA, in Alexandria, VA and now serves on its executive committee.  He lives in St. Louis with his wife, Deirdre McKee Noelker (Chair of the Science Department of the Villa Duchesne School), and they have two adult children, Joan and Joseph.

Phillip Redmond Jr, Chair

Associate Director, Child Care Division

The Duke Endowment
Charlotte, NC

Phillip Redmond joined The Duke Endowment in 2000 as Assistant Director of Child Care and was promoted to Associate Director in 2006. The Endowment focuses its funding on strengthening communities by helping organizations that serve vulnerable children. Redmond’s areas of concentration include improving agency wellness programs, enhancing domestic violence services, building the evaluation capacity of nonprofits and expanding evidence-based programs. Before joining the Endowment, he was Executive Director of The Children's Law Center in Charlotte and was in private practice in North Carolina.

Robert B. Shanks

Vice President, Legal - International and Washington Operations

Raytheon Company
Arlington, CA

Robert B. Shanks is Vice President, Legal, International and Washington Operations. His responsibilities include overseeing international legal and regulatory compliance and providing international legal expertise across the Company's four operating businesses. He also oversees legal operations for Raytheon’s foreign subsidiaries and international offices. He has written and spoken extensively on international project finance, foreign investment and trade-related subjects. Immediately prior to joining Raytheon, Shanks served as Vice President and Assistant General Counsel for Nextel Communications (now Sprint Nextel) and was responsible for its international legal matters (2000-2002). Shanks graduated from Brown University, where he was elected to Phi Beta Kappa, in 1972 and from the University of Virginia School of Law, where he served as editor-in-chief of the Virginia Law Review, in 1975.  

Samuel M. Sipes

President and CEO

Lutheran Services Florida
Tampa, FL

Samuel M. Sipes, LCSW, BCD, is President and Chief Executive Officer of Lutheran Services Florida. Sipes joined LSF in September 2007. As President and CEO, he manages 1,300 employees who oversee more than 60 programs with an annual budget of $200 million. Sipes has a background in leadership roles in nonprofit organizations, as well as experience in child welfare, social services and programs for senior citizens. Prior to joining LSF, Sipes served as President and Chief Operating Officer of Lutheran Social Services of the South in Austin, Texas, which became the largest provider of children’s residential services in Texas with an annual operating budget of more than $100 million. LSS’s foster care program grew from serving 13 children to nearly 3,000 children during his tenure. Sipes also was instrumental in expanding residential and non-residential services to senior citizens as well as leading disaster response efforts across Texas, Louisiana and Mississippi. Sipes has served on numerous boards including the Florida Coalition for Children and Lutheran Services in America. He is a member of the Florida Faith-Based and Community-Based Advisory Council. Sipes received both a Master of Science in Social Work and a Bachelor of Social Work from the University of Texas at Austin. He is a Licensed Clinical Social Worker, Licensed Child Placing Agency Administrator, Licensed Child Care Administrator, certified by the American Board of Examiners of Clinical Social Work, and is a Licensed Marriage and Family Therapist.  He is a Board Certified Diplomat of the American Board of Examiners of Clinical Social Work and a Diplomat in Clinical Social Work of the National Association of Social Workers.

Turner C. Smith

Manager Co-President – Asset Management

IFG Capital Management Group
New York, NY

Turner Smith has responsibilities directing IFG’s Asset Management business and serves as the Portfolio Manager of the IFG Real Assets program. Prior to IFG, Turner was a Managing Director at Landmark Advisors, LLC where he also directed the private equity efforts in Real Assets. He was co-founder of an alternative asset management firm where he oversaw the launch and was a Portfolio Manager of both the Real Assets and Global Distressed multi-manager programs, where he directed allocations to over 40 private equity and hedge fund managers globally, as well as direct co-investments. Turner has over 30 years of Wall Street investment banking, private equity and alternative investment experience. As a prior investment banker servicing the private equity and venture capital space, he has significant industry knowledge and relationships, as well as experience in principal and co-investing transactions. He was a Managing Director and Co-Head of PaineWebber’s Consumer Investment Banking Group, with additional responsibility for the e-commerce sector of the Technology Investment Banking Group. His experience included directing the co-investment of the firm’s capital into high growth technology companies. Prior to PaineWebber, Turner was a New York City-based Managing Director in the Investment Banking Group of Jefferies & Company. He also served as a Managing Director for many years at Smith Barney in New York, where he founded and was Co-Head of the firm’s Consumer Investment Banking Group.

Cudore L. Snell

Dean, School of Social Work

Howard University
Washington, DC

Dr. Snell is  former Dean and Professor in the School of Social Work at Howard University where he has taught and conducted research for the past 25 years. Dr. Snell received his Bachelor of Arts Degree in Social Work and Psychology from the University of the Western Cape and a Bachelor of Social Science Honors Degree in Psychiatric Social Work from the University of Cape Town, South Africa.  A Rotary International Scholarship awarded in 1979, enabled him to pursue a Master of Social Work Degree at the University of North Carolina at Chapel Hill. He obtained a Doctor of Social Work Degree from Howard University in Washington, D.C.  The research for this degree received an award for excellence from the Society for the Scientific Study of Sex in 1988.  He was a Fulbright-Hayes Scholar on sabbatical leave in South Africa in 2000 and conducted research on street youth.  This was the topic of his dissertation research that was published in 1995 in book form under the title Young Men in the Street.

Susan Stepleton

Chair, Policy Specialization

George Warren Brown School of Social Work at Washington University
St. Louis, MO

Susan Stepleton joined Washington University’s Brown School as Director of The Policy Forum in 2011 after more than 35 years in the early childhood, human service, nonprofit management and public policy sector. A development-stage initiative of the School, the Policy Forum manages programs and collaborations designed to enhance the quality of policy discussion and decision making in St. Louis, across the country, and around the world. Prior to joining the Washington University Faculty, Stepleton served for a decade as President and CEO of the National Center for Parents as Teacher.  Parents as Teachers is the largest parent education program in the nation, serving 300,000 families every year by providing evidence-based parenting information and guidance through personal visits with families.

Markus Trice

Managing Partner

Compass Equity Advisors LLC
San Francisco, CA

Markus Trice co-founded Presidio Partners in May 2003. As a Managing Partner, Trice is responsible for client management, strategy formulation and capital raising activities. Prior to forming Presidio, Trice served as a Managing Director in the Real Estate Private Equity Group at Banc of America Securities LLC. Trice's responsibilities included originating, structuring and placing equity capital for the bank's clients. Prior to joining Banc of America Securities LLC in 1999 as a Principal, Trice was an Executive Vice President with GE Capital Investment Advisors, an institutional real estate advisory firm with $1.6 billion of assets under management. At GE Capital, he served on the Management and Investment Committees, overseeing all of the investment management functions. Prior to GE Capital, Trice served as Senior Vice President and Principal with LaSalle Advisors, where he was responsible for capital raising and client management.

Sister Linda Yankoski

Chief Executive Officer

Holy Family Institute
Pittsburgh, PA

Sister Linda Yankoski is the Chief Executive Officer of Holy Family Institute, an organization she has served in various capacities since 1975. She is also a member of the Sisters of the Holy Family of Nazareth, an international congregation of religious women who established Holy Family Institute in 1900.  As the administrator of Holy Family Institute, she was responsible for the development of the parent organization and its subsidiaries: Holy Family Learning, Holy Family Social Services, Holy Family Foundation, and St. Mary’s Villa for Children and Families.


Private Organization Accreditation

CSS Healthcare Services provides Community based health services to the young, the elderly and to Individuals with Developmental Disability. Founded in 1997, we have the ability to offer a variety of quality community-based services to our clients, which has greatly contributed to our growth and success.


Nicole Deprez-Garrity, M.Ed.

Volunteer Roles: Endorser, Lead Endorser

Nicole Deprez-Garrity is a lead After School Endorser based in Germany.
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