COA Staff and Board

If you have general questions related to COA’s accreditation process and standards please complete our Contact Us form. Your question will be directed to the COA staff member who can best assist you. 

Administration & Finance

Richard Klarberg Chief Executive Officer
James Carr Chief Financial Officer
Kathy Hechtlinger Vice President of Human Resources
Selena Rojas Human Resources Assistant
Sherry Peng Controller
Judy Chan Staff Accountant
Brunna Sejour Accounts Payable Administrative Assistant
Emily Gardner Accounts Receivable Assistant

Accreditation Commission

Marissa Kirshenbaum Manager of Accreditation Commission
Diana Thygeson Commission Coordinator

Accreditation Operations

Shannon Green Vice President of Accreditation
Lorraine Smikle Accreditation Programs Manager
Janine Cheng Senior Accreditation Coordinator
Sabrina Harris Senior Accreditation Coordinator
Alisha Phillip Accreditation Coordinator
Allison Peay Accreditation Coordinator
Andreas Stocker Accreditation Coordinator
Mary Glenn Accreditation Coordinator
Kathleen Hinostroza Accreditation Coordinator
Andrea Willis Associate Accreditation Coordinator

Business Development

Patrick Nylen Director of Business Intelligence
Kimo Richardson Director of Emerging Programs
Zoë Hutchinson Director of Recognitions and Partnerships
Isabelle Leventhal Recognitions Associate
Mei-Lam Rice Senior Accreditation Coordinator, Child and Youth Development Program
Grace Perry Senior Accreditation Coordinator, Public Agency Accreditation
Leticia Hernandez Accreditation Coordinator, Public Agency Accreditation
Devon Reichart Public Affairs Associate

Client Relations

Joseph Seoane Vice President of Client Relations
Kerry Deas Manager of Quality and Training Development
Rose Chew Client Relations Specialist
Olivia Chan Client Relations Coordinator
Tina Celano Client Relations Assistant

Evolving Practice & Standards Development

Stephanie Pacinella Vice President of Evolving Practice and Standards Development
Melissa Dury Associate Director of Standards Development
Joe Frisino Standards Technical Assistance Consultant
Susan Russell-Smith Standards Associate
Kelly Barkley Mane Standards Associate
Lucia Hsiao Research Associate

Hague Accreditation

Jayne Schmidt Director of Hague Accreditation and Social Work Field Instruction

Information Technology & Project Management

Timothy Stockert Vice President of IT and Project Management
Wanderli Brone Director of Technology Management
Ashrafuddin Talukder Systems Administrator
Gene Feliz Coordinator, Systems Development and Web Technologies

Office Services

Rosa Valdes Office Services Manager

Volunteer Recruitment & Training

Tobi Murch Director of Volunteer Engagement
Darrell Woodliff Manager of Site Visits
Phil Vazquez Senior Site Visit Coordinator
Steven Yee Volunteer Engagement and Training Coordinator


Private Organization Accreditation

Sweetser, a Maine non-profit agency operating since 1828, provides comprehensive mental and behavioral health and substance abuse treatment services. Statewide, it serves around 15,000 consumers a year, including children, adults, and families in outpatient, office-based, and residential settings.


Jane Bonk, Ph.D., LCSW

Volunteer Roles: Commissioner; Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

Dr. Jane Bonk is a team leader, evaluator, and commissioner who has led over 25 site visits for COA.
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