COA Staff and Board

If you have general questions related to COA’s accreditation process and standards please complete our Contact Us form. Your question will be directed to the COA staff member who can best assist you. 

Administration & Finance

Richard Klarberg Chief Executive Officer
James Carr Chief Financial Officer
Kathy Hechtlinger Vice President of Human Resources
Selena Rojas Human Resources Generalist
Sherry Peng Controller
Judy Chan Staff Accountant
Brunna Sejour Accounts Payable Administrative Assistant
Emily Gardner Accounts Receivable Assistant

Accreditation Commission

Marissa Kirshenbaum Manager of Accreditation Commission
Diana Thygeson Commission Coordinator

Accreditation Operations

Shannon Green Vice President of Accreditation
Lorraine Smikle Manager of Accreditation Programs
Sabrina Harris Supervisor of Accreditation Programs
Alisha Phillip Accreditation Coordinator
Allison Peay Accreditation Coordinator
Andreas Stocker Accreditation Coordinator
Mary Glenn Accreditation Coordinator
Kathleen Hinostroza Accreditation Coordinator
Andrea Willis Associate Accreditation Coordinator

Business Development

Michael De Cicco Vice President for Business Development
Patrick Nylen Director of Business Intelligence
Alex Tereshonkova Data Analyst
Kimo Richardson Director of Emerging Programs
Elizabeth Hodnett Manager of Emerging Programs
Zoë Hutchinson Director of Recognitions and Partnerships
Isabelle Leventhal Recognitions Associate
Mei-Lam Rice Senior Accreditation Coordinator, Child and Youth Development Program
Leticia Hernandez Accreditation Coordinator, Public Agency Accreditation
Devon Reichart Public Policy and Government Relations Coordinator

Client Relations

Joseph Seoane Vice President of Client Relations
Kerry Deas Manager of Quality and Training Development
James Williams Quality and Training Administrative Coordinator
Rose Chew Client Relations Specialist
Olivia Chan Client Relations Coordinator
Tina Celano Client Relations Assistant

Evolving Practice & Standards Development

Stephanie Pacinella Vice President of Evolving Practice and Standards Development
Melissa Dury Associate Director of Standards Development
Joe Frisino Standards Technical Assistance Consultant
Susan Russell-Smith Standards Associate
Kelly Barkley Mane Standards Associate
Lucia Hsiao Research Associate

Hague Accreditation

Jayne Schmidt Director of Hague Accreditation and Social Work Field Instruction

Information Technology & Project Management

Timothy Stockert Vice President of IT and Project Management
Wanderli Brone Director of Technology Management
Ashrafuddin Talukder Systems Administrator
Gene Feliz Coordinator, Systems Development and Web Technologies

Office Services

Rosa Valdes Office Services Manager

Volunteer Recruitment & Training

Tobi Murch Director of Volunteer Engagement
Darrell Woodliff Associate Director of Volunteer Engagement
Phil Vazquez Senior Site Visit Coordinator
Steven Yee Volunteer Engagement and Training Coordinator


Private Organization Accreditation

Northside Psychological Services is a combination of both private practice and community mental health provider. We provide services to children and adults (EAP, private insurance, private pay, etc.) in our private practice setting. In our Community Care Program, we provide services to children and adolescents in their homes.


The Village for Families & Children, Inc.

Galo A. Rodriguez, M.P.H., President & CEO

COA Peer Reviewers demonstrated their expertise through their knowledge of COA standards as well as experience in the behavioral health field. In addition, COA’s seminars and tools were very helpful in guiding us through the accreditation process.
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