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About COA

About COA

The Council on Accreditation (COA) is an international, independent, not-for-profit, child- and family-service and behavioral healthcare accrediting organization. It was founded in 1977 by the Child Welfare League of America and Family Service America (now the Alliance for Children and Families). Originally known as an accrediting body for family and children's agencies, COA currently accredits 50 different service areas and over 125 types of programs. 

In addition to standards for private social service and behavioral health care organizations, COA has developed separate accreditation programs for public agencies, Canadian organizations, military and family readiness programs, international adoption programs, and early childhood education, after school, and youth development programs.

Currently, COA accredits or is in the process of accrediting more than 2,000 private and public organizations or programs that serve more than 7 million individuals and families in the United States, Canada, Bermuda, Belgium, Cuba, Germany, Italy, Japan, Puerto Rico, South Korea, the Philippines and the United Kingdom.  The accreditation process is designed to meet the needs of diverse organizations--voluntary, public and proprietary, local and statewide, large and small.  

Mission

COA partners with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.  

Vision

COA envisions excellence in the delivery of human services globally, resulting in the well-being of individuals, families, and communities.

Values

  • We believe in the inherent dignity, value, and uniqueness of all people, and that organizations are strengthened by a diversity of ethnicities, cultures, and viewpoints.
  • We believe that all persons, families, and communities should receive human services that produce positive outcomes.
  • We believe that persons, families, and communities have a right and a responsibility to participate in all levels of decision-making that affect them.
  • We believe that accreditation standards should be culturally responsive, evidence-based, innovative, realistic, and conform to best practice principles.
  • We believe that all our stakeholders should receive friendly, courteous, prompt, and knowledgeable service.  

The COA community is deeply committed to promoting standards, championing quality and advocating for accreditation - our vulnerable children, individuals, seniors, and families deserve nothing less. With the support of our Sponsoring Organizations, Supporting Organizations, a highly skilled and dedicated board of trustees and staff, and an invaluable group of volunteers, COA pursues its mission with vigor.

If you would like to obtain a copy of COA's governing documents, conflict of interest policy and most recent financial statement, please email Joseph Seoane, Director of Client Relations. Copies of the documents are also available for review at COA's main office located at 45 Broadway, 29th Floor, New York, NY. If you would like to review the documents at our office, please contact Joseph to schedule an appointment. 

WHO IS ACCREDITED?

Private Organization Accreditation

Germaine Lawrence is a residential treatment center for girls ages 12-18 with complex behavioral, psychological and learning challenges.   Girls live at our programs while receiving special education, individual, family and group therapy; psychiatric and primary medical care; and a wide variety of therapeutic activities and interventions.
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VOLUNTEER TESTIMONIAL

Bonnie Bagley

Volunteer Roles: Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

I have found that being a COA Volunteer builds my professional skills and experience in ways that more traditional workshops do not. The opportunity to learn about best practices through the COA standards and then see how agencies implement them is truly a growth experience.
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